Service Segment Manager at Hewlett Packard Enterprise

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

12+ years demonstrating mastery in Service Business Management
First-level and advanced university degree (MBA or equivalent preferred)
Proven management background leading senior individual contributors and managers
Excellent understanding of competitive market dynamics, business models, strategies, and processes
Organizational design and planning skills
Financial expertise and strategic planning methods
Problem-solving and productivity management skills
Strong communication, negotiation, and influencing skills across cross-functional teams
Executive presence: ability to influence at cross-functional and executive levels
Recognized authority in service business management with proven ability to drive change across functions
Strong leadership and mentoring skills with track record of building diverse, high-performing teams
Additional skills: Accountability, Action Planning, Active Learning, Active Listening, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Data Analysis Management, Design Thinking, Empathy, Follow-Through, Growth Mindset, Long Term Planning, Managing Ambiguity, Personal Initiative

Responsibilities

Own the overall business success of a large and diverse set of service products/solutions
Define strategic direction and plans for the service business, monitor performance, and implement corrective actions, cost reductions, and incremental growth initiatives
Manage and track product/service business metrics (attach, penetration, revenue, TCE); deliver recovery or action plans for exceptions
Build and foster strong partnerships with Product Business Groups, Alliance partners, Services teams, Regional Business Development Managers, Sales, Solution Partners, and Delivery functions
Lead key initiatives that reshape portfolio, selling motions, competitive advantages, and business models
Provide leadership, coaching, and barrier removal to enable direct reports to achieve objectives
Create a high-performance, growth-oriented, diverse, and rewarding work environment
Mentor individual contributors and Manager I level leaders; contribute to talent development programs (rotational, re-skilling, etc.)

Skills

Product Management

Strategic Planning

Business Metrics

Revenue Management

Performance Monitoring

Partnership Management

Sales Collaboration

IT Services

Digital Transformation

Cost Reduction

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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