Service Owner – Incentive Compensation / Contract Management, IT at Vontive

Guadalajara, Jalisco, Mexico

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Kidney Care, Medical DevicesIndustries

Requirements

Expertise in bridging technical capabilities and business needs
Ability to define and champion product vision, strategy, and roadmap aligned with business goals
Proficiency in translating business requirements into actionable product plans, prototypes, flow diagrams, use cases, story maps, and mockups
Skills in evaluating technology options, conducting cost assessments, and collaborating with IT architecture
Capability to prioritize features, manage product backlog, and ensure alignment with architectural, data privacy, security, and compliance standards
Experience in establishing and monitoring SLOs and SLAs
Knowledge of driving innovation through research, prototyping, and adopting next-generation technologies
Strong stakeholder engagement, communication, and relationship-building skills
Ability to lead process governance initiatives and build consensus

Responsibilities

Drive seamless transition and optimization of Incentive Compensation and Contract Management products
Ensure products align with business objectives, exceed customer expectations, and deliver measurable value
Define and execute product roadmap, manage service lifecycle and budget
Act as primary liaison between business stakeholders and IT
Oversee complete service lifecycle from design to retirement
Monitor and report on product performance, ensuring alignment with metrics and SLAs
Accountable for timely delivery of product features and strategic guidance on value versus effort
Ensure product reliability, availability, and alignment with expectations
Identify and implement service enhancements for performance and customer satisfaction
Collaborate with IT team to resolve incidents and escalate issues
Maintain comprehensive service documentation and knowledge base
Serve as primary point of contact for the products
Foster relationships with stakeholders, drive alignment, and communicate performance, issues, and improvements
Lead process governance to harmonize processes and system solutions
Support product adoption, adhere to change management best practices, and champion new approaches

Skills

Incentive Compensation

Contract Management

Product Roadmap

Stakeholder Management

Service Lifecycle

Prototyping

Business Requirements

IT Liaison

Vontive

Provides investment property mortgage solutions

About Vontive

Vontive provides investment property mortgages using technology to simplify and speed up the loan process. Their main product is a "bolt-on" technology that allows retail brands to easily launch their own mortgage services without needing programming skills. This no-code solution can be set up in just a few weeks, making it quicker for brands to offer mortgages. Vontive stands out from competitors by acting as a bridge between real estate investors, lenders, and capital providers, charging fees for their services that reduce traditional risks and inefficiencies in real estate financing. The company's goal is to modernize the investment real estate market by making the mortgage process more efficient and transparent for both retail brands and financial institutions.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$32.1MTotal Funding

DEBTCompany Stage

Financial Services, Real EstateIndustries

11-50Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Parental Leave

Short- and Long-term Disability Coverage

Life Insurance

Wellness Program

Risks

Increased competition from fintech companies could erode Vontive's market share.

Potential regulatory scrutiny may lead to higher compliance costs and challenges.

Economic downturns could impact demand for investment property mortgages.

Differentiation

Vontive offers a no-code, white-label mortgage solution for real estate investors.

The platform integrates financial institutions through a unique debt marketplace.

Founded by industry veterans, Vontive leverages decades of mortgage and financial expertise.

Upsides

Vontive ranked #10 on the 2022 Deloitte Technology Fast 500 with 9,154% growth.

The company has financed over $1.1 billion in residential properties since April 2022.

Vontive's B2C ecosystem reaches over 1.5 million real estate investors.

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