Service Information Developer - Turbomachinery at Caterpillar Inc.

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Oil & Gas, Energy, AviationIndustries

Requirements

Good understanding of Gas Turbine Engine Systems, Maintenance, Repair and Overhaul requirements
Good understanding of components – working principle/Assembly/Disassembly, Installation/removal procedures
Good knowledge in technical information development through Arbor text Editor with STE rules & guidelines
Good knowledge in Geometric Dimensioning and Tolerances (GD&T) and to read/interpret/decode Engineering Drawings/Schematics & Layouts
Competent knowledge of components fit form and function both in piece part and assembly level
Good knowledge of Gas turbine service and repair techniques
Bachelor’s degree in Mechanical engineering/Aeronautical Engineering from a reputed Institution
3 – 5 years maximum of relevant experience in Turbomachinery (Gas Turbines/Turbo Compressors) preferably in Oil & Gas/Energy/Aviation industry
Ability to interpret large volumes of complex technical data
Customer focus and experience in a customer facing environment with a proven record of delivering technical solutions and improvements working to processes and procedures
Excellent written, verbal communications and presentation skills
Proficiency in the English language
Experience in coordinating/interacting with Global Stakeholders/customers
Basic understanding of Customer Focus (focuses on developing customer relationships, discusses internal vs. external focus, cites costs/benefits of customer service, explains importance of satisfaction)
Basic understanding of Data Gathering & Analysis (describes techniques/tools, documents methodologies, identifies purposes and objectives)

Responsibilities

Contribute to the development of product data support strategy
Maintain and develop relationships with internal customers to assist the achievement of business targets
Develop and implement improvements in tools, methods, and processes
Develop documentation in Simplified Technical English (STE) that meets OEM standards
Develop and maintain detailed database of reference materials, including research, tests and design specifications
Evaluate current content and develop innovative methods for improvement

Skills

Gas Turbine Engine Systems

Maintenance Repair Overhaul

Arbor Text Editor

Simplified Technical English

STE rules

Geometric Dimensioning and Tolerances

GD&T

Engineering Drawings

Schematics

Turbomachinery

Turbo Compressors

Caterpillar Inc.

Manufactures heavy machinery for various industries

About Caterpillar Inc.

Caterpillar Inc. designs and manufactures heavy machinery and equipment for industries such as construction, mining, energy, and rail. Their products include a wide range of machinery and engines that help clients complete large-scale projects. Caterpillar's equipment works by providing powerful tools that can perform tasks like digging, lifting, and transporting materials. What sets Caterpillar apart from its competitors is its strong aftermarket support, which includes maintenance and repair services, ensuring that their machinery remains efficient and reliable over time. The company's goal is to deliver high-quality products while also focusing on sustainability and community development through initiatives that improve education and reduce poverty.

Irving, TexasHeadquarters

1925Year Founded

$143.5KTotal Funding

IPOCompany Stage

Industrial & Manufacturing, Social Impact, AI & Machine LearningIndustries

10,001+Employees

Benefits

Annual incentive bonus plan

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

Risks

Closure of Aurora office may impact regional economy and Caterpillar's reputation.

Partnership with Anti Social Social Club could dilute Caterpillar's industrial brand focus.

Advanced technology in Cat D8 dozer may face resistance from traditional customers.

Differentiation

Caterpillar's century-long history underscores its reliability and industry leadership.

The company integrates AI and IoT to enhance machinery performance and customer satisfaction.

Caterpillar's strong aftermarket services ensure product longevity and operational efficiency.

Upsides

Growing demand for autonomous equipment boosts Caterpillar's innovation in heavy machinery.

Expansion of 5G networks enhances Caterpillar's remote operation capabilities, improving safety.

Caterpillar's commitment to sustainability aligns with the global shift towards eco-friendly practices.

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