Service Colleague at Ada

Chesterfield, England, United Kingdom

Ada Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, SupermarketIndustries

Requirements

  • Naturally friendly and enthusiastic personality
  • Willingness to learn new skills across different departments
  • Enjoy helping customers and engaging in friendly chats
  • Availability for flexible shifts, including late nights and weekends

Responsibilities

  • Work across multiple departments to keep stores running smoothly
  • Serve customers at checkouts
  • Prepare fresh pizzas
  • Pick orders for home delivery
  • Restock shelves
  • Drive sales and deliver great online and in-store shopping experiences as part of a team

Skills

Key technologies and capabilities for this role

Customer ServiceRetail SalesCashierStocking ShelvesOrder PickingNight Shifts

Questions & Answers

Common questions about this position

What is the pay rate for the Service Colleague position?

The pay rate is £15.14 per hour.

Is this a full-time or part-time role, and what are the hours?

This is a part-time permanent position with 8 hours per week, involving night shifts and requiring flexibility for late and weekend working.

What skills or qualities are needed for the Service Colleague role?

You'll need to be naturally friendly, enthusiastic, ready to get stuck in, enjoy learning new skills across departments, and love helping customers.

What benefits are offered to Service Colleagues?

Benefits include 15% colleague discount on shopping from day 1, discounted Asda services, Stream flexible pay access, company pension, wellbeing support like 24/7 virtual GP, inclusion networks, excellent parental leave policies, recognition programme, and special offers.

What makes a strong candidate for this Service Colleague position?

Strong candidates are naturally friendly and enthusiastic, enjoy learning new skills across departments like checkouts, pizza prep, order picking, and shelf stocking, and love helping customers with a friendly chat.

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters
2016Year Founded
$185.3MTotal Funding
SERIES_CCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.
Rapid AI advancements require continuous updates, straining Ada's resources.
Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.
The company offers a subscription-based model ensuring steady revenue and client engagement.
Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.
Partnerships with platforms like Zendesk enhance Ada's integration capabilities.
Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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