Service Associate - New York at Stryker

New York, New York, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Customer oriented with an eye for impressing customers and building strong relationships
Competitive spirit and team player looking to launch a career with Stryker
Continually seeks improvement for the business and customers (challenger)
Listens to ideas, shares thoughts, and works collaboratively with teammates
Relationship-savvy collaborative networker who makes connections with internal and external contacts
Self-directed initiator who takes ownership of work and drives productivity, change, and outcomes without prompting
Physically able to lift up to 40 pounds on a daily basis
Valid and unrestricted driver's license and appropriate insurance to travel by car as required
High school degree or GED
Use of personal vehicle (drive 80-100 miles/day depending on territory)

Responsibilities

Collect single-use devices at hospitals within designated territory
Engage with hospital staff to provide optimal customer service on training and education around the proper use of Stryker Sustainability Solution’s bins and what devices can be collected
Partner with sales representatives in assigned territory to manage inventory
Help with the education cadence and supply of materials for hospitals

Skills

Key technologies and capabilities for this role

Customer ServiceRelationship BuildingInventory ManagementProduct TrainingHospital EngagementSales SupportTeam Collaboration

Questions & Answers

Common questions about this position

What is the pay for the Service Associate position?

The position pays $28.48 per hour plus is bonus eligible with benefits.

Is this a remote job or does it require travel?

This is a field-based role requiring you to collect devices at hospitals in your designated territory, drive 80-100 miles per day using your personal vehicle, and have a valid driver's license.

What are the key requirements for this role?

You need a high school degree or GED, ability to lift up to 40 pounds daily, a valid driver's license with insurance, and use of your personal vehicle.

What kind of team and culture does Stryker offer?

Stryker seeks customer-oriented, competitive team players who are challengers, teammates, collaborative networkers, and self-directed initiators focused on building relationships and driving business improvement.

What makes a strong candidate for the Service Associate role?

Strong candidates are customer-focused relationship builders with a competitive spirit, teamwork mindset, self-initiative, and physical ability to handle field work including lifting and driving.

Stryker

Develops and manufactures medical devices and equipment

About Stryker

Stryker develops and manufactures medical devices and equipment aimed at improving patient care and surgical efficiency. Their products include surgical tools, neurotechnology devices, and orthopedic implants, which are sold directly to hospitals and clinics. Stryker stands out from competitors by focusing on high-quality products and a commitment to advancing healthcare solutions. The company's goal is to enhance the overall healthcare experience for both patients and medical professionals.

Kalamazoo, MichiganHeadquarters

1941Year Founded

$423.3MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Medical & prescription plans

Supplemental health benefits

Flexible Spending accounts

Employee Assistance Program

Short-term & long-term disability

Tuition reimbursement

401(k) plan

Employee Stock Purchase Plan

Risks

Integration challenges from acquisitions may strain Stryker's resources.

Rapid tech advancements risk obsolescence of Stryker's current products.

Regulatory scrutiny on acquisitions could delay Stryker's market entry.

Differentiation

Stryker's acquisitions enhance its minimally invasive surgical solutions portfolio.

Entry into the peripheral vascular segment diversifies Stryker's market presence.

Stryker's focus on AI integration boosts diagnostic accuracy and operational efficiency.

Upsides

Growing demand for minimally invasive solutions aligns with Stryker's strategic acquisitions.

The orthopedic implants market growth benefits Stryker's expanding product line.

Stryker's acquisition of Inari Medical positions it in a high-growth vascular market.

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