Service Advisors at Stevens Transport

Dallas, Texas, United States

Stevens Transport Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Trucking, Transportation, Fleet MaintenanceIndustries

Requirements

  • Working knowledge of all heavy truck and trailer repair methods, including a background in diesel engines
  • Basic computer skills + proficiency in Microsoft Excel
  • Ability to read, write and speak English
  • Ability to operate a computer-based tracking system and diagnostic software
  • Valid driver's license
  • 2+ years of work experience
  • Organization
  • Attention to detail
  • MS365 proficiency
  • Strong communication skills (written & verbal)
  • Follow-up skills
  • Knowledge of heavy duty truck repair methods
  • Knowledge of trailer repair methods
  • Warranty tracking skills

Responsibilities

  • Greeting drivers on the yard in a timely, friendly manner
  • Advising drivers of the required and recommended maintenance for their vehicle
  • Generating and maintaining all work orders and repair orders in the service database
  • Entering and prioritizing work orders for techs, including planning and scheduling their duties with foremen
  • Monitoring daily open repair orders and updating drivers on any changes in agreed service or time of completion
  • Tagging parts and vendor authorization numbers for invoice preparation
  • Checking with OEMs for warranty eligibility and running recalls on every vehicle that arrives
  • Scanning documents into database
  • Following all safety rules and regulations in performance of work duties

Skills

Heavy Duty Truck Repair
Trailer Repair
Diesel Engines
Microsoft Excel
MS365
Diagnostic Software
Warranty Tracking
Work Order Management
Computer-Based Tracking System

Stevens Transport

National truckload carrier for temperature-controlled logistics

About Stevens Transport

Stevens Transport is a national truckload carrier that specializes in temperature-controlled logistics services across the United States. The company transports goods that require specific temperature management, such as food and pharmaceuticals, ensuring their safe delivery. Stevens Transport operates a fleet of temperature-controlled trucks and utilizes advanced technology to provide comprehensive logistics solutions, including transportation, warehousing, and supply chain management. What sets Stevens Transport apart from its competitors is its commitment to family values and job security, as evidenced by its history of never having layoffs. The company focuses on creating a supportive work environment for its employees, offering career advancement opportunities and fostering a culture of innovation. The goal of Stevens Transport is to deliver reliable logistics services while maintaining high standards of service and employee satisfaction.

Dallas, TexasHeadquarters
1980Year Founded
VENTURE_UNKNOWNCompany Stage
Automotive & Transportation, Industrial & ManufacturingIndustries
1,001-5,000Employees

Risks

EEOC sexual discrimination charge could damage reputation and lead to legal repercussions.
Reliance on Dragonfly Energy for batteries poses supply chain disruption risks.
Service expansion for General Mills may strain resources and affect other clients.

Differentiation

Largest family-owned trucking company in Texas, emphasizing family values and job security.
Specializes in temperature-controlled logistics, catering to food and pharmaceutical industries.
Offers comprehensive logistics services, including transportation, warehousing, and supply chain management.

Upsides

Increased demand for temperature-controlled logistics due to e-commerce grocery delivery growth.
Adoption of electric and hybrid trucks offers cost savings and environmental benefits.
AI integration in logistics enhances route optimization and predictive maintenance efficiency.

Land your dream remote job 3x faster with AI