Senior Vice President - Delivery EMEA

Position Overview

• Location Type: (Not specified)
• Job Type: Full-Time
• Salary: (Not specified)

Embark on a transformative journey with Cognite, a global SaaS forerunner in leveraging AI and data to unravel complex business challenges through our cutting-edge offerings including Cognite Atlas AI, an industrial agent workbench, and the Cognite Data Fusion (CDF) platform. We were awarded the 2022 Technology Innovation Leader for Global Digital Industrial Platforms & Cognite was recognized as 2024 Microsoft Energy and Resources Partner of the Year. In the realm of industrial digital transformation, we stand at the forefront, reshaping the future of Oil & Gas, Chemicals, Pharma and other Manufacturing and Energy sectors. Join us in this venture where Ai and data meet ingenuity, and together, we forge the path to a smarter, more connected industrial future.

Learn more about Cognite here:

• Cognite Product Tour 2024
• Cognite Product Tour 2023
• Data Contextualization Masterclass 2023

Our Values

• Impact: Cogniters strive to make an impact in all that they do. We are result-oriented, always asking ourselves.
• Ownership: Cogniters embrace a culture of ownership. We go beyond our comfort zones to contribute to the greater good, fostering inclusivity and sharing responsibilities for challenges and success.
• Relentless: Cogniters are relentless in their pursuit of innovation. We are determined and deliverable (never ruthless or reckless), facing challenges head-on and viewing setbacks as opportunities for growth.

About the Role

As the SVP of EMEA Global Delivery Services at Cognite, you will be responsible for driving the success of all professional services delivery activities across EMEA, MENA and Japan. Your primary mission is to ensure the seamless delivery of our solutions and services to maximize customer value realization, drive growth and profitability, and scale our delivery capabilities to align with Cognite’s $250M revenue ambition for 2026. You will lead and inspire a high-performing regional services organization that champions our customers’ digital transformation and industrial data foundation.

Key Responsibilities

• Regional Services Leadership:
  • Own the EMEA, MENA & Japan region’s end-to-end professional services delivery, ensuring consistent, high-quality execution that aligns with Cognite’s global delivery standards.
  • Drive operational excellence across project delivery, solution implementation, and customer success in the region.
• Customer Value Realization:
  • Champion a “customer-first” approach to service delivery, ensuring our solutions drive measurable outcomes and value for customers.
  • Build and maintain trusted customer relationships as an executive sponsor, resolving escalations with empathy and urgency.
• Scaling & Growth:
  • Partner with the Chief Services Officer and regional sales teams to identify and prioritize expansion and scale opportunities within existing customer accounts.
  • Work closely with the CBE (Customer Business Executive) organization to drive delivery excellence that unlocks expansion revenue.
• Operational & Financial Management:
  • Drive profitability through efficient resource allocation, margin management, and project health tracking.
  • Own the P&L for EMEA services, balancing investments to scale capacity with the need to protect margins and maintain quality.
• Team Leadership & Development:
  • Lead, mentor, and develop a regional delivery team spanning technical experts, project managers, and functional leads.
  • Foster a culture of servant leadership, trust, and verification—empowering teams while ensuring accountability through data-driven decisions.
• Collaboration & Alignment:
  • Serve as a key member of the global services leadership team, contributing to strategy development and ensuring regional alignment with global priorities.
  • Collaborate with product management, engineering, and sales to shape service offerings and support go-to-market success.

Key Qualifications

• Experience:
  • 10+ years of professional services leadership experience