Senior UX Researcher

Tampa, Florida, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, BiotechnologyIndustries

Requirements

Candidates must possess a strong understanding of UX research methodologies and best practices, including knowledge of data analysis tools and techniques, UX design principles, and remote research methodologies. Excellent analytical, communication, time management, leadership, and project management skills are essential, along with the ability to manage large projects independently and adapt to new technologies. Recognition as a subject matter expert in the applicable work area is also required.

Responsibilities

The Senior UX Researcher will lead and oversee user research initiatives, collaborating with cross-functional teams to align research goals with business objectives. Responsibilities include planning and executing complex end-to-end research studies, utilizing a wide range of qualitative and quantitative methodologies to uncover user insights, and synthesizing data into actionable insights for product strategy. The role involves mentoring junior researchers, advocating for user-centered design, and collaborating with stakeholders to translate findings into design improvements.

Skills

User Research

Qualitative Research

Quantitative Research

Study Design

Participant Recruitment

Data Analysis

Report Generation

Cross-functional Collaboration

Product Management Support

ConnectWise

Software platform for IT business management

About ConnectWise

ConnectWise provides a software platform designed for Technology Solutions Providers (TSPs) to manage their business operations effectively. The platform includes tools for business management, remote monitoring and management, remote access, and automation of quotes and proposals, as well as conducting cybersecurity risk assessments. It integrates with numerous key vendors, creating a comprehensive ecosystem that supports various IT sector clients in managing their as-a-service business models. Unlike many competitors, ConnectWise emphasizes community engagement through its network, The IT Nation, which promotes collaboration and knowledge sharing among users. The goal of ConnectWise is to empower TSPs to streamline their operations and enhance their service offerings while fostering an inclusive culture that values diverse contributions from its employees.

Tampa, FloridaHeadquarters

1982Year Founded

$569KTotal Funding

SEEDCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Remote Work Options

Risks

Leadership transition may lead to strategic shifts or instability.

Increased competition from companies like Liongard could impact market share.

Integration challenges with PowerDMARC and EasyDMARC may affect operations.

Differentiation

ConnectWise offers a comprehensive software platform for Technology Solutions Providers (TSPs).

The company integrates with hundreds of vendors, creating a robust ecosystem for users.

ConnectWise fosters a highly engaged community, known as The IT Nation.

Upsides

Growing demand for remote monitoring solutions supports ConnectWise's offerings.

The rise of cloud-based solutions aligns with ConnectWise's subscription revenue model.

Increased collaboration in the IT ecosystem benefits ConnectWise's integration strategy.

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