Senior UX Designer

Position Overview

• Location Type: [Not specified]
• Job Type: Full-time
• Salary: [Not specified]

StrongDM is a company driven by a clear mission: Secure Access, Zero Trust. We design products and solutions that reflect this commitment, transforming the way organizations manage privileged access across their critical infrastructure. By leading with Zero Trust Privileged Access Management (PAM), we help our customers achieve secure, dynamic, and fine-grained control over access to their most sensitive resources. This focus on security has earned us an industry-leading 98% customer retention rate.

When you work at StrongDM, you join a team committed to solving today’s security challenges with technology that works and customers who trust us to protect their most critical assets. Our values truly guide everything we do—from how we innovate to how we treat each other. These values are the foundation of our culture and define who we are as a company.

Our values:

• We embrace the mission
• We pursue mastery
• We win together

We are seeking a versatile Senior UX Design Lead who excels in UX design, interaction design, and information architecture. This role is pivotal in shaping the user experience of our enterprise cybersecurity products. You will work closely with cross-functional teams to design intuitive interfaces that simplify complex cybersecurity concepts for our users.

Responsibilities

• UX & Interaction Design:
  • Drive end-to-end user experience design for complex features, from early exploration to polished execution.
  • Design thoughtful, user-centered solutions that simplify technical workflows and enhance usability for admin and ops-facing tools.
  • Create user flows, journey maps, wireframes, and high-fidelity prototypes that communicate design intent clearly.
  • Conduct and apply insights from user research and usability testing to continuously refine and improve experiences.
• Design Systems & Visual Craft:
  • Contribute to the evolution of the design system—defining reusable components, maintaining documentation, and ensuring consistency across the platform.
  • Elevate the visual quality of the product through strong attention to detail and scalable design patterns.
  • Partner with engineering to ensure designs are implemented with accuracy and polish, maintaining a high-quality user interface.
• Information Architecture:
  • Structure complex information and functionality into intuitive and accessible experiences.
  • Develop clear navigation, taxonomies, and hierarchies that support discoverability and ease of use in security and infrastructure-focused tools.
• Collaboration & Influence:
  • Collaborate with product managers, engineers, and domain experts to shape product strategy and deliver cohesive, user-centric solutions.
  • Share design decisions and rationale clearly with stakeholders; contribute to discussions that guide product direction.
  • Support a healthy design culture by participating in critiques, sharing best practices, and offering feedback to peers.

Requirements

• 5+ years of experience designing for SaaS, infrastructure, or enterprise software products—ideally in security or developer-focused environments.
• Deep expertise in UX, interaction design, and systems thinking.
• Proficiency in Figma with a strong portfolio showcasing experience in design systems, complex flows, and component-based UI design.
• Demonstrated ability to conduct and apply user research in technical domains.
• Solid understanding of responsive design, accessibility, and frontend collaboration; familiarity with React, HTML, and CSS is a plus.
• Strong communication and storytelling skills—able to advocate for users and design with clarity and confidence.

Company Information

StrongDM has an industry-leading 98% customer retention rate. "Once a customer, forever a fan." That's our goal. G2 agrees with our success.