Senior User Researcher, Agents at Grammarly

Berlin, Berlin, Germany

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, AI, SaaSIndustries

Requirements

Bachelor’s degree with 6+ years of relevant experience in user experience, applied research, and product research and development; Master’s degree with 2+ years relevant experience; or PhD with 1+ years of relevant experience
Experience designing, moderating, and analyzing qualitative research
Experience designing, launching, and analyzing rapid quantitative research
Experience translating research findings into strategic narratives
Experience understanding product experimentation results
Experience mentoring and fostering a culture of growth and development within a research team
Excellent communication skills, effectively articulating the rationale behind research direction and confidently presenting to diverse groups of stakeholders
Embodies Grammarly’s EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable
Inspired by Grammarly’s MOVE principles: move fast and learn fast

Responsibilities

Work cross-functionally with data science, product management, product marketing, design, and engineering to identify research topics
Design and execute end-to-end custom primary research using a wide variety of methods
Lead exploratory and evaluative research to inform product simplification, scalability, and extensibility strategies across the Agents platform
Use research to lead vision and strategy discussions by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs
Act as a thought leader in the research domain, while advocating for the current or potential customers
Understand Grammarly’s strategic business goals and user needs to actively contribute toward building a cohesive roadmap with your team
Partner with data science and quantitative researchers to define and monitor key experience metrics, such as new feature adoption and user engagement with AI-enhanced workflows
Work quickly and communicate effectively with a fast-paced team focused on speed, rigor, and quality
Generate insights that both fuel ideation and evaluate potential solutions
Display the ability to work independently and autonomously

Skills

Key technologies and capabilities for this role

UX ResearchUser ResearchQualitative ResearchQuantitative ResearchResearch MethodsData AnalysisCross-functional CollaborationProduct ResearchAI Products

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

Grammarly offers a dynamic hybrid working model that combines focus time with in-person collaboration to foster trust, innovation, and team culture.

What salary or compensation does this position offer?

This information is not specified in the job description.

What skills are required for the Senior User Researcher role?

Key skills include designing and executing end-to-end custom primary research using various methods, working cross-functionally with teams like product, design, data science, and engineering, and synthesizing insights to inform strategic decisions.

What is the company culture like at Grammarly?

Grammarly emphasizes a strong team culture through hybrid collaboration, fosters human-centered data-driven decision-making, and supports a fast-paced environment focused on speed, rigor, and quality.

What makes a strong candidate for this UX researcher position?

Strong candidates should have experience leading research to influence product strategy, acting as a thought leader advocating for users, and partnering with data science to monitor key metrics like feature adoption.

Grammarly

AI writing assistance platform for users

About Grammarly

Grammarly provides AI-driven writing assistance to help users improve their writing skills. Its main products include Grammarly Business, Grammarly Premium, Grammarly Free, and Grammarly for Education, which offer tailored writing support across a wide range of applications and websites. The platform analyzes text in real-time, providing suggestions for grammar, punctuation, style, and clarity, making it easier for users to communicate effectively. Unlike many competitors, Grammarly is trusted by a significant number of Fortune 500 companies, highlighting its focus on security and privacy. The company's goal is to enhance communication for individuals and teams, making writing clearer and more effective.

San Francisco, CaliforniaHeadquarters

2009Year Founded

$389.1MTotal Funding

LATE_VCCompany Stage

Consumer Software, AI & Machine Learning, EducationIndustries

1,001-5,000Employees

Benefits

Free food

Company Social Outings

Work From Home Policy

Unique Office Space

Health & Wellness Package

Paid Time Off

401K / Retirement Plan

Risks

New CEO from Coda may disrupt Grammarly's existing business model and operations.

Authorship tool could face backlash over privacy and AI detection accuracy concerns.

Tech layoffs in 2024 may lead to talent acquisition challenges for Grammarly.

Differentiation

Grammarly integrates with over 500,000 applications, enhancing user accessibility and convenience.

Trusted by 96% of Fortune 500 companies, Grammarly emphasizes security and privacy.

Grammarly's diverse product suite caters to individuals, businesses, and educational institutions.

Upsides

Acquisition of Coda expands Grammarly's capabilities in AI and productivity tools.

Growing demand for AI-driven writing tools in education boosts Grammarly's market potential.

Partnerships in generative AI position Grammarly as a leader in responsible AI innovation.

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