Customer Support Manager, HVAC Specialist
RunwiseSalary not specified
Full Time
Junior (1 to 2 years), Mid-level (3 to 4 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- 10 years’ experience in commercial Refrigeration HVAC maintenance
- Large Scale Rack Refrigeration Experience
- Type I/Type II or Universal Environmental Protection Agency (EPA) Certification for Refrigerant handling
- Hold a valid state-issued driver’s license with a clean driving record and ability to pass a Motor Vehicle Record (MVR) report
- 18 years or older with a High School Diploma or equivalent
- Ability to lift up to 75 pounds, move up and down ladders, and comfortable working at heights frequently
Responsibilities
- Maintain and repair Walmart facility's Refrigeration HVAC equipment and assets by utilizing commercial HVAC and Refrigeration skills and using hand tools, digital tools, power tools, and other equipment to complete jobs
- Utilize the work order management system to receive repair Work Orders to support Stores and Store associates and document repair activities
- Provide prompt response to emergency maintenance calls
- Inspecting, operating, or testing facilities, equipment, or fixtures to diagnose issues
- Complete all required training requirements to operate equipment and tools safely
- Ensures compliance with Occupational Safety and Health Administration and Environmental Protection Agency regulations and guidelines by performing work according to practices and procedures outlined in the Walmart Refrigeration HVAC safety policy and environmental guidelines
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What compensation can I expect for this Senior Technician role?
Individual compensation packages vary based on skill set, experience, qualifications, and other job-related factors. Eligible candidates can receive bonus incentives, along with competitive pay.
What benefits are offered for this position?
Benefits include medical, vision, and dental coverage; 401(k), stock purchase, and company-paid life insurance; PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting; plus short-term and long-term disability, company discounts, Military Leave Pay, adoption, and surrogacy support.
Is this Senior Technician role remote or on-site?
This information is not specified in the job description.
What are the minimum qualifications and key skills required?
Minimum qualifications include 10 years’ experience in commercial Refrigeration HVAC maintenance, large scale rack refrigeration experience, Type I/Type II or Universal EPA Certification for refrigerant handling, a valid state-issued driver’s license with a clean driving record, being 18 years or older, and a High School Diploma or equivalent. Key skills involve using hand tools, digital tools, power tools, and maintaining/repairing refrigeration HVAC equipment.
What makes a strong candidate for this Senior Technician position?
Strong candidates will have 10+ years in commercial Refrigeration HVAC maintenance, large scale rack refrigeration experience, EPA certification, a clean driving record, and physical ability to lift 75 pounds and work at heights.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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