Senior Technical Writer, Internal Tools and Systems

Americas

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Technology, Real Estate Technology, SoftwareIndustries

Requirements

Candidates must possess deep technical writing expertise and AI fluency, seeing AI as an accelerator. They should be confident operating independently, quick to establish cross-functional relationships, and capable of setting standards for communication about internal tools and systems. Experience with documenting complex internal systems like Canopy, CCTools, and fund administration software is required.

Responsibilities

The Senior Technical Writer will own the end-to-end documentation experience for internal platforms, including creation, maintenance, and improvement of resources for critical systems. Responsibilities include fueling AI initiatives with structured content, delivering customer-facing release notes and documentation for fund administration features, and establishing documentation taxonomy, style, and standards. The role involves partnering with instructional design, product management, engineering, and operations to ensure accurate and aligned documentation, tracking documentation impact, promoting best practices in technical writing and AI use, and participating in Agile processes.

Skills

Technical Writing

Documentation

Taxonomy

Release Notes

AI Initiatives

Internal Systems

Customer-Facing Documentation

Onboarding Materials

Juniper Square

Technology solutions for private investment partnerships

About Juniper Square

Juniper Square provides a comprehensive platform for managing private investment partnerships in sectors like commercial real estate, private equity, and venture capital. The platform supports all phases of the investment lifecycle, including fundraising, investor operations, and fund administration. It connects general partners (GPs) and limited partners (LPs), facilitating communication and collaboration throughout their investment journeys. By automating processes and making critical investment data easily accessible, Juniper Square helps reduce manual work and accelerates investment closings. Unlike its competitors, Juniper Square offers a universal system tailored specifically for private markets, accommodating firms of any size and complexity. The company's goal is to simplify and enhance the investment process, ensuring secure management and sharing of sensitive information.

San Francisco, CaliforniaHeadquarters

2014Year Founded

$234.4MTotal Funding

LATE_VCCompany Stage

Fintech, Financial ServicesIndustries

501-1,000Employees

Benefits

Competitive salary

Meaningful equity

Health, dental, & vision care

Unlimited vacation policy

Generous paid family leave, medical leave, & bereavement leave policies

401k retirement savings plan

Healthcare FSA & commuter benefits programs

Professional development stipend

Monthly work from home wellness stipend

Mental wellness coverage

Home office productivity allowance

Risks

Increased competition from emerging fintech startups could erode market share.

Integration of Forstone Luxembourg may disrupt existing workflows if mismanaged.

Rapid international expansion exposes Juniper Square to unfamiliar regulatory environments.

Differentiation

Juniper Square offers a universal system for private investment partnerships.

The platform provides a 360-degree view of investment data for stakeholders.

Juniper Square supports firms of all sizes, regardless of investment complexity.

Upsides

Acquisition of Forstone Luxembourg expands global fund administration capabilities.

Integration with AltExchange unlocks new alternative investment opportunities.

Surpassed $1 trillion in investor equity, showcasing rapid growth.

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