Senior Technical Writer (Contract to Hire) at Figure

San Jose, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Robotics, AIIndustries

Requirements

Technical writing experience (software and/or hardware) with knowledge of relevant content development tools
Bachelor’s degree, certificate in Technical Writing, or equivalent professional experience
Strong attention to detail, strong personal organization, collaboration, and time management skills. Ability to be creative and open-minded when approaching problems
Markup language experience (such as HTML, XML, DITA XML, or SGML)
Structured authoring tool experience (such as oXygen, XMetaL, structured FrameMaker, or Arbortext Editor)
Content Management System (CMS) experience (such as SDL/RWS, etc.)
Style guideline experience (Simplified Technical English, S1000D, MIL-STD, MMSTP, or custom style guide creation or contributions)
Great communicator

Responsibilities

Develop, update, and manage Operational Process Manuals, Repair Manuals, Safety Information Guides, and other essential documents
Gather information from subject matter experts (such as engineers, software developers, product managers, safety leads and technicians) to ensure accurate and effective documentation
Standardize content using documentation tools
Assist in creating operator and technician-friendly training content, including step-by-step guides and visuals
Create dashboards and tracking tools to monitor documentation updates, report progress, and optimize content based on feedback
Develop new and/or revise existing content as necessary and on-time, based on the request
Create and own a change request and revision control process for all published documentation. Manage said tasks in a collaboration software dashboard such as JIRA

Skills

Technical Writing

HTML

XML

DITA XML

SGML

oXygen

XMetaL

structured FrameMaker

Arbortext Editor

SDL

RWS

JIRA

Content Management System

Figure

Blockchain-based home equity lending solutions

About Figure

Figure is a financial technology company that uses blockchain technology to improve financial transactions, specifically in the home equity lending market. It offers products like Home Equity Lines of Credit (HELOCs) and mortgage refinancing, allowing homeowners to access their home equity quickly and efficiently. The application process is fully online, enabling homeowners to receive funds in as little as five days, which is much faster than traditional banks that can take weeks or months. Figure ensures secure and cost-effective transactions through blockchain, and it generates revenue from origination fees and interest on loans, with competitive rates starting at 3.49% APR. Targeting homeowners across various U.S. states, Figure aims to meet the demand for quick access to home equity for purposes like home improvements or debt consolidation.

San Francisco, CaliforniaHeadquarters

2018Year Founded

$406.6MTotal Funding

SERIES_DCompany Stage

Fintech, Crypto & Web3Industries

201-500Employees

Benefits

Health & wellness - Figure pays 100% of premium costs for employees and dependents for medical, dental, and vision insurance (with the exception of costs associated with the buy-up medical plan.)

Continuing education - Figure will reimburse eligible employees for approved continuing education that either offers growth in an area related to his or her current position or that may lead to promotional opportunities.

Flexible time off - We offer 10 company-wide holidays plus one personal holiday, generous Flexible Time Away (FTA), Paid Time Off (PTO), and Paid Parental Leave.

Bonus & stock options - Figure’s Bonus Plan recognizes and rewards eligible employees’ efforts and contributions. Eligible employees are also granted an option to purchase a set number of shares of Figure’s common stock.

Senior Technical Writer (Contract to Hire) at Figure

Requirements

Responsibilities

Skills

Figure

About Figure

Benefits

Health & wellness - Figure pays 100% of premium costs for employees and dependents for medical, dental, and vision insurance (with the exception of costs associated with the buy-up medical plan.)

Continuing education - Figure will reimburse eligible employees for approved continuing education that either offers growth in an area related to his or her current position or that may lead to promotional opportunities.

Flexible time off - We offer 10 company-wide holidays plus one personal holiday, generous Flexible Time Away (FTA), Paid Time Off (PTO), and Paid Parental Leave.

Bonus & stock options - Figure’s Bonus Plan recognizes and rewards eligible employees’ efforts and contributions. Eligible employees are also granted an option to purchase a set number of shares of Figure’s common stock.

Risks

Recent layoffs may indicate financial instability or restructuring challenges.

New piggyback loan product could increase financial risk amid housing affordability issues.

Volatile crypto market could impact Figure's blockchain initiatives.

Differentiation

Figure uses blockchain to offer fast, secure home equity access in five days.

The company provides a fully online application process, unlike traditional banks.

Figure's competitive interest rates start as low as 3.49% APR.

Upsides

Increased blockchain adoption boosts Figure's secure transaction offerings.

Figure Connect taps into the demand for liquid private capital markets.

Michael Tannenbaum's appointment as CEO suggests potential for growth.

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