Generally, a minimum of 10 years of Product Management experience, some of which includes working on complex products with multi-system integrations
Leadership experience preferred
Certification in Lean methodologies preferred, or proven experience in process improvement tools and activities
Performs enterprise product management for complex products and may have product management duties for multiple teams
Demonstrates Product Mindset and critical thinking skills
Responsibilities
Accountable for the creation, prioritization, and execution of roadmaps for enterprise, customer-facing products
Responsible for developing and communicating a clear and compelling vision of the product and the value it provides for both the business and our customers
Responsible for leading collaboration with stakeholders to gather and prioritize product opportunities. Translate complex business processes and needs into actionable plans with deliverable features
Responsible for driving product strategy by aligning customer needs to business objectives, while considering long-term technical innovation, ensuring scalability and future-proofing product decisions
Oversee the product development lifecycle from concept to launch, with a focus on delivering customer centric solutions
Partner with User/Customer Experience teams to drive market research and competitive analysis to identify opportunities and inform product direction. Additionally, participate as a stakeholder in research initiatives and design reviews to promote understanding of users and to identify solutions
Advocate for the end-user by ensuring that products are intuitive, user-friendly, and meet high standards of quality. Partner with User Experience team to identify test and learn opportunities to gather user feedback
Identify measurement strategies and analyze success metrics to evaluate product performance, business impact, and customer satisfaction
Fosters a collaborative environment by working closely with cross-functional teams to ensure successful and cohesive product launches
Responsible for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports