Senior System Engineer at Backbase

Kraków, Lesser Poland Voivodeship, Poland

Backbase Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, FintechIndustries

Requirements

  • Deep understanding of cloud infrastructure security, cloud-native technologies, and desired state configuration, preferably using Terraform or OpenTofu
  • Proficient with tools and tech like Helm Charts, Kubernetes, Istio
  • Strong communication skills to drive initiatives and decisions inside and outside the team
  • At least 5 years of experience in system engineering, including at least 3 years working with Azure cloud services
  • Technical excellence combined with mentorship skills, providing hands-on guidance and collaborative problem-solving
  • Automation-first focus, aiming to make every process predictable and automated
  • Proven track record of designing and implementing scalable, highly-available cloud infrastructure
  • Excellent English communication skills
  • Evidence of significant work experience with Azure (plus)
  • Work experience as software developer (plus)
  • Networking experience, including VPN configuration (plus)

Responsibilities

  • Design, implement, and manage Azure cloud infrastructure to ensure customers access the best Azure features
  • Guarantee the availability and reliability of the managed hosting service for customers
  • Implement and contribute to best practices for cloud security, compliance, and disaster recovery
  • Ensure the solution runs in a compliant, secure, and cost-effective way
  • Participate in the on-call pool to ensure maximum reliability, high availability, and uptime
  • Help foster a culture of continuous learning and improvement
  • Troubleshoot and resolve infrastructure-related issues, ensuring resilience, availability, and scalability
  • Contribute to increasing operational efficiency and bringing overall cloud costs under control

Skills

Key technologies and capabilities for this role

AzureTerraformOpenTofuHelm ChartsKubernetesIstioCloud SecurityDisaster Recovery

Questions & Answers

Common questions about this position

What experience level is required for this Senior System Engineer role?

You need at least 5 years of experience in system engineering, including at least 3 years working with Azure cloud services.

What key technical skills are required for this position?

Proficiency with Azure cloud services, tools like Helm Charts, Kubernetes, Istio, and a deep understanding of cloud infrastructure security and desired state configuration using Terraform or OpenTofu are required. Strong focus on automation-first practices and designing scalable, highly-available infrastructure is essential.

Is remote work an option for this role?

This information is not specified in the job description.

What is the compensation or salary for this position?

This information is not specified in the job description.

What does the Platform team focus on, and what is the work culture like?

The Platform team manages customer runtimes for banks, holding themselves accountable to the highest professional standards in cloud ops with a focus on Resilience, Availability, and Scalability. They foster a culture of continuous learning and improvement.

Backbase

Engagement banking platform for digital transformation

About Backbase

Backbase offers an Engagement Banking Platform that helps banks modernize their customer interactions and internal operations by replacing outdated IT systems. The platform allows banks to enhance customer journeys and eliminate operational silos, empowering both customers and employees. Backbase stands out by providing out-of-the-box web and mobile solutions, along with Model Bank accelerators that simplify digital transformation. The company generates revenue through platform usage fees, comprehensive documentation, and training, while also enabling banks to create unique features with their open APIs and SDK.

Amsterdam, NetherlandsHeadquarters
2003Year Founded
$128.4MTotal Funding
GROWTH_EQUITY_VCCompany Stage
FintechIndustries
1,001-5,000Employees

Benefits

Hybrid Work Options

Risks

Emerging regulations like the EU AI Act may increase compliance costs for Backbase.
Competition from other fintech companies could erode Backbase's market share.
Integration challenges with TD Bank may arise if customer expectations are not met.

Differentiation

Backbase's platform offers seamless integration with any back-end system for banks.
The company provides out-of-the-box web and mobile journeys for digital transformation.
Backbase's Model Bank accelerators embody industry best practices for rapid implementation.

Upsides

Partnership with TD Bank enhances digital experiences for over two million cardholders.
Collaboration with Seven expands Backbase's influence in Africa and the Middle East.
Increased AI adoption in banking offers Backbase opportunities to enhance platform capabilities.

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