Senior Solution Engineer at Airwallex

Shanghai, Shanghai, China

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Payments, Financial ServicesIndustries

Requirements

Bachelor’s or higher degree in Computer Science, Information Science, Business Administration, or equivalent
2+ years’ experience working in a similar customer-facing engineering role
5+ years of experience in finance or internet related industry
Exceptional communication skills, enabling you to deeply understand customer needs and navigate to successful solutions
Experienced working in a dynamic environment, with start-up mentality and enjoys defining the rules
Interested in solving open ended business problems with a combination of technology

Responsibilities

Work with account executives to design solutions that solve critical business challenges for strategic clients, throughout the pre-sales, solution design and implementation stages
Develop proof of concept applications built on top of Airwallex, present technical demonstrations, and help Airwallex client make the most of their integration
Lead RFP management process and collaborate closely with commercial teams, product teams, engineering teams, legal teams, ops teams, to drive consistency and accuracy in RFP responses
Provide strategic insights to internal product teams on areas of improvement to the implementation process that can reduce time to go live, remove internal and/or client friction to accelerate time to transaction
Be able to identify and troubleshoot technical issues and ensure client’s integration follow the best practice guidelines to create best client experience
Provide structured feedback and work closely with Airwallex’s product engineering teams
Take ownership of outstanding deliverables and ensure they are captured per the project plan
Research advanced technology regarding best practices in the vertical and seek to find best solutions

Skills

API Implementation

Solution Design

Pre-sales Engineering

Client Requirements Gathering

Technical Consulting

Payments Integration

Fintech Solutions

Airwallex

Cross-border payment solutions for businesses

About Airwallex

Airwallex provides cross-border payment solutions for businesses of all sizes, including small to medium-sized enterprises and large corporations. The company offers a range of financial services such as multi-currency accounts, international money transfers, foreign exchange services, and payment gateway solutions. These services are designed to facilitate efficient and cost-effective international transactions. Airwallex uses advanced technology to ensure that these transactions are fast and secure. Unlike many competitors, Airwallex focuses on building financial infrastructure that supports the digital economy, allowing businesses to operate seamlessly across borders. The company's goal is to simplify global payments and make them accessible to businesses worldwide.

Eastern District, Hong KongHeadquarters

2015Year Founded

$877.4MTotal Funding

SERIES_ECompany Stage

FintechIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Employee Equity Programs

Risks

Increased competition from fintech startups could erode Airwallex's market share.

Regulatory scrutiny in Asia-Pacific, especially China, may impact Airwallex's operations.

Volatility in foreign exchange rates poses a risk to Airwallex's revenue streams.

Differentiation

Airwallex offers a comprehensive suite of cross-border payment solutions for businesses.

The company integrates financial services into platforms, enhancing customer experience and efficiency.

Airwallex's global presence with ten international offices supports its expansive service offerings.

Upsides

Airwallex reported an 83% revenue increase in APAC, showcasing strong regional growth.

The partnership with Carwow enhances Airwallex's visibility and operational efficiency in the UK.

Airwallex's expansion in EMEA with new offices boosts its international market presence.

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