AI Researcher (Voice)
Tavus$160,000 - $250,000/year
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Artificial IntelligenceIndustries
Requirements
- 6+ years of professional software engineering experience with at least one modern language such as Go, Python, or Elixir
- Proven experience designing and maintaining large-scale, distributed, or real-time systems
- Strong problem-solving skills and the ability to break down complex issues into clear, iterative solutions
- Excellent communication skills and the ability to work effectively across teams
- A willingness to work across the entire stack—from infrastructure to APIs to user-facing components—wherever the problem needs solving
- Ability to thrive in a fast-paced environment with shifting priorities
- This position will be onsite, 5 days a week
Responsibilities
- Build and scale a Voice AI platform capable of handling hundreds of thousands of calls per month with high reliability and low latency
- Design, develop, and maintain services and APIs that power real-time conversations
- Drive the full lifecycle of software development—from architecture and implementation to deployment and ongoing reliability
- Prototype quickly, iterate based on real-world performance, and optimize for both scale and customer experience
- Implement observability, monitoring, and operational best practices to ensure reliability in production
- Collaborate with engineers, product managers, and designers to deliver end-to-end features that power critical business outcomes
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this position remote or onsite?
This position will be onsite, 5 days a week.
What is the salary range for this role?
This information is not specified in the job description.
What skills and experience are required for this Senior Software Engineer role?
Candidates need 6+ years of professional software engineering experience with at least one modern language such as Go, Python, or Elixir, proven experience designing and maintaining large-scale, distributed, or real-time systems, strong problem-solving skills, excellent communication skills, willingness to work across the entire stack, and ability to thrive in a fast-paced environment.
What is the company culture like at Podium?
Podium fosters a culture that thrives on hiring and developing exceptional talent, guided by operating principles that ensure they hire people who will thrive, in a fast-paced, highly iterative environment.
What makes a strong candidate for this role?
A strong candidate has 6+ years of software engineering experience in modern languages like Go, Python, or Elixir, experience with large-scale distributed or real-time systems, thrives in fast-paced environments, and resonates with Podium's operating principles and mission.
Podium
Streamlines local business communications and payments
About Podium
Podium delivers a multi-product platform specifically designed for local businesses, combining AI technologies to enhance communication, facilitate payments, and manage text marketing campaigns effectively. The company's robust features, including review generation, webchat, text messaging, and phone call management, not only optimize day-to-day operations but also drive local business growth. Working at Podium offers the opportunity to contribute to innovative solutions that make significant impacts in how local businesses engage with their customers and manage their services efficiently.
Lehi, UtahHeadquarters
2014Year Founded
$407.2MTotal Funding
SERIES_DCompany Stage
Enterprise Software, Fintech, AI & Machine LearningIndustries
1,001-5,000Employees
Benefits
Open and transparent culture
Remote first work setting for Engineering & Product
Great opportunities for career growth
401(k) with a competitive matching contribution plan
Unlimited vacation (yes, we want you to have a work-life balance)
Great medical, dental, vision benefits
Lots of Swag
Risks
Twilio's acquisition of Zipwhip may increase competition in business texting services.
Strategic shifts by new CMO Pauline Reader might not align with customer expectations.
Podium's exposure to the water heater market could face demand fluctuations and regulatory changes.
Differentiation
Podium offers a unique messaging platform tailored for local business interactions.
The platform integrates seamlessly with various communication channels for unified customer experiences.
Podium's tools enable businesses to gather online reviews and enhance customer relationships.
Upsides
Podium's partnership with Bradford White enhances its reach in the contractor market.
The rise of SMS marketing with a 98% open rate benefits Podium's messaging platform.
Integration with AI-driven chatbots boosts customer interaction and satisfaction for Podium users.
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