Senior Software Engineer - Site Reliability at Ironclad

San Francisco, California, United States

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$180,000 – $200,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, AIIndustries

Requirements

8+ years of professional DevOps / SRE experience
5+ years of coding (Python, Golang, TypeScript, Shell Scripting, Rust, etc), scaling, and architecture work (Experience with Typescript is a plus)
Expert knowledge of Docker and Kubernetes
Experience with Google Cloud Platform (or similar provider)
Experience with Build and Deployment tools such as Terraform, CircleCI, ArgoCD
Experience with multi-region support is a plus
Experience with ELK Stack, MongoDB, Postgres
Strong technical aptitude and exceptional communication skills (written and verbal)
Ability to appropriately prioritize and respond to different escalations
Troubleshooting and analytical skills, drive to help customers, and the ability to dive deep and learn a new product
Experience and desire to work cross-functionally
Team and goal-oriented
High output; low ego

Responsibilities

Be part of the Cloud Platform SRE Team, focused on building our Cloud Platform using modern tools and best practices
Champion SRE best practices within the team and throughout the organization
Solve the whole problem: Architecture for resiliency, identify risks, and make it happen
Ability to use a wide variety of open source technologies and tools
Understanding of Continuous Integration & Continuous Delivery in the software engineering process and articulate how a Software Engineer, Platform Infrastructure facilitates these practices in collaboration with Development, Quality Assurance, and Technical Operations teams to drive business goals
Demonstrate a clear, energetic, and excited interest in automating everything (build, test, release/deploy, monitoring, reporting), including Infrastructure as Code
Preference for collaboration, open communication, and reaching across functional borders
Thorough understanding of backup/recovery systems, development automation routines, storage area networks, and virtualization
Be on an on-call rotation to respond to incidents that impact Ironclad’s availability, and provide support with internal or customer-facing incidents
Develop an understanding of the near, mid, and long-term needs of the business - and understand how the Platform SRE contributes to its success
Influence architectural decisions with a focus on security, scalability, and high performance
Be a mentor, multiply our team’s output with leadership and guidance

Skills

Key technologies and capabilities for this role

SRECloud PlatformInfrastructureResiliencyOpen SourceArchitecture

Questions & Answers

Common questions about this position

What is the salary range for the Senior Software Engineer - Site Reliability position?

The salary range is $180K - $200K.

Is this a remote or hybrid role, and what are the office requirements?

This is a hybrid role with office attendance required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events.

What key skills and experiences are required for this SRE role?

Key requirements include championing SRE best practices, ability to use a wide variety of open source technologies, understanding of CI/CD processes, interest in automating everything including Infrastructure as Code, and thorough knowledge of backup/recovery systems, storage, and virtualization.

What is the team structure and work environment like at Ironclad?

The role is part of the Cloud Platform SRE Team under Product and Engineering, with a preference for collaboration, open communication, and reaching across functional borders. The company emphasizes building reliable, secure, and scalable infrastructure and has been recognized as a Great Place to Work.

What makes a strong candidate for this Senior Software Engineer position?

Strong candidates solve the whole problem by architecting for resiliency, demonstrate excitement for automation and SRE best practices, participate in on-call rotations, and show ability to influence architecture while understanding business needs.

Ironclad

Digital platform for automating contract management

About Ironclad

Ironclad is a digital contracting platform that simplifies and automates the entire contract lifecycle for legal teams in large enterprises and fast-growing companies. The platform allows users to create, automate, and track contracts in a straightforward manner, making it easier for legal departments to handle high-volume contracts efficiently. Unlike traditional contract management systems, Ironclad's user-friendly interface reduces complexity and enhances collaboration within legal teams, enabling them to focus on business growth. The company operates on a subscription-based model, offering various tiers that cater to different business needs, ensuring a steady income stream while providing ongoing support and updates. Ironclad's goal is to transform contract management by streamlining processes and improving connectivity within legal departments.

San Francisco, CaliforniaHeadquarters

2014Year Founded

$325MTotal Funding

SERIES_ECompany Stage

Enterprise Software, LegalIndustries

501-1,000Employees

Benefits

Network of mentors - Receive mentorship from our world-class network of mentors, including founders, salespeople, marketers, engineers, and designers.

Health & wellness - Great health care insurance, monthly fitness reimbursement, and seasonal activities like yoga, surfing, and hikes with our dogs are just some of the ways we help take care of employee health and wellness.

Company retreats - Twice yearly, we retreat to local spots like Tahoe or Wine Country for our company off-sites.

Team events - We bond outside of work over games, happy hours, concerts, and more.

Risks

AI accuracy and security concerns may challenge the adoption of Ironclad's Jurist assistant.

Expansion into enterprise markets increases competition with established players like Bloomberg Law.

Integration with systems like NetSuite may face technical challenges requiring significant resources.

Differentiation

Ironclad automates contract workflows, reducing inefficiencies in traditional contract management systems.

The platform's user-friendly design accelerates high-volume contracts and enhances legal team collaboration.

Ironclad's AI-powered assistant, Jurist, offers real-time legal document editing and transparency.

Upsides

Integration with NetSuite and Salesforce enhances platform interoperability for enterprise clients.

The launch of Ironclad Jurist positions the company as a leader in AI-driven legal tech.

Strategic alliances, like with KPMG Law, open new market opportunities and enhance credibility.

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