Senior Software Engineer - Conversation - Remote from France at Aircall

France

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Customer Communications, SaaSIndustries

Requirements

At least 7+ years of experience in back-end development using TypeScript & NodeJS, with a focus on security, scalability, availability, and performance
Extensive experience working with AWS in a production environment, preferably for high volume/high availability services, including designing, deploying, and optimizing AWS services
Rigorous with code quality and engineering best practices (testability, maintainability), accustomed to tools like Jira, Confluence, GitLab, GitHub
Proficiency in Clean Code, Clean Architecture, Test Driven Development, Behaviour Driven Development, and Continuous Integration/Deployment
Effective and proactive communication skills, ability to collaborate with different profiles and roles
Proven experience with Domain Driven Design (preferred)

Responsibilities

Be part of an engineering organization delivering high quality, secure, and scalable solutions to Aircall clients
Write clean scalable code using Typescript/Node.js, test and deploy applications and systems
Have key responsibilities within requirements analysis, solution design, architecture, and end-to-end delivery of key modules to provide business solutions
Involvement in product and platform performance optimization and live site monitoring
Mentor junior team members
Participate in an on-call rotation to respond to critical system issues and ensure continuous system reliability

Skills

Software Engineering

Design

Development

Deployment

Operation

Operational Excellence

Metrics

Observability

Mentoring

Voice

SMS

Aircall

Cloud-based phone system for businesses

About Aircall

Aircall provides a cloud-based phone system that helps businesses manage their voice communications effectively. The platform includes features such as call monitoring, call routing, and the ability to sync data with other business tools like Customer Relationship Management (CRM) systems and helpdesks. It is designed for small to medium-sized businesses (SMBs) and enterprises that need a scalable solution for handling a high volume of calls. Aircall operates on a subscription-based model, where clients pay a recurring fee based on the number of users and features they need. This model allows for continuous updates and support. Additionally, Aircall has an app marketplace where third-party developers can create integrations, enhancing the platform's functionality and providing extra revenue opportunities. The goal of Aircall is to streamline communication for businesses and improve their operational efficiency.

New York City, New YorkHeadquarters

2014Year Founded

$219.4MTotal Funding

SERIES_DCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Food Allowance

Snacks & Drinks

Medical Insurance

Competitive Salary

Flexible remote policy

Retirement Savings Plan

Outings & Events

Fitness Fund

Commuter Benefits

Referral Bonus

Risks

Emerging AI-driven platforms may surpass Aircall's current feature set, threatening market share.

Economic downturns could reduce SMB spending on communication tools, impacting revenue.

Privacy regulations in the EU may increase compliance costs for Aircall.

Differentiation

Aircall offers seamless integration with CRM and helpdesk tools for efficient communication.

The platform supports multilingual capabilities, enhancing global reach and customer service.

Aircall's subscription model provides steady revenue and continuous updates for users.

Upsides

Growing demand for AI-driven customer service solutions aligns with Aircall's offerings.

The rise of remote work increases the need for cloud-based communication tools like Aircall.

Projected growth in cloud telephony services presents expansion opportunities for Aircall.

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