ServiceNow

Senior Software Engineer

Santa Clara, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise SoftwareIndustries

Requirements

Candidates should possess a minimum of 5 years of related experience with a Bachelor's degree, or 3 years with a Master's degree, or a PhD without experience, and 4 years of experience as a full-stack developer in enterprise environments with object-oriented experience and scripting languages like JavaScript. They should have hands-on coding experience with Java and/or .NET for backend services and modern UI frameworks like React or Angular, along with experience with data structures, algorithms, object-oriented design, design patterns, and performance/optimization. Furthermore, candidates should demonstrate experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.

Responsibilities

As a Senior Software Engineer, the primary responsibility is to focus on building tools that support operational resilience, understanding the impact of disruptions on business assets and downtime, and contributing to Continuous Planning efforts. This involves leading system-level architecture and design discussions, contributing to and reviewing code across the stack (Java, .NET, JavaScript/React), designing SQL databases and schemas, reading data from XML files, integrating into workflows, owning and executing unit testing, integration testing, and automation, collaborating with Product Owners, Designers, and QA, supporting DevOps practices, and serving as a technical sounding board and mentor to other engineers. The role also includes participating in daily standups, pair programming, refining acceptance criteria, implementing APIs, reviewing schema changes, and participating in architecture syncs and system design reviews.

Skills

Java

.NET

React

SQL

Backend API Development

Unit Testing

Integration Testing

System Design

Agile/Scrum

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Key Metrics

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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