Senior Software Engineer at Zoom

San Jose, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

NoVisa

Technology, CommunicationsIndustries

Requirements

Bachelor's degree in Computer Science, a related field, or a foreign degree equivalent
5 years of experience in the job offered or related occupation
5 years of experience developing in Linux and other OS including CentOS, Ubuntu, Debian, and Fedora
5 years of experience utilizing Shell in script job, C/C++ for project coding, GDB for troubleshooting, and GCC and Makefile for compiling and building code
5 years of experience utilizing real-time transmission principles including data protocol RTP and SRTP and session protocol SIP, ICE, and STUN
5 years of experience utilizing Standard Template Library (STL) and design patterns to achieve efficient programming
5 years of experience utilizing cURL and WebSocket in network programming
5 years of experience utilizing multi-threaded programming in cross-thread data process and service performance improvement
5 years of experience utilizing WebRTC in audio and video transmission
5 years of experience utilizing Asana for task tracking
5 years of experience utilizing Atlassian for project management and release

Responsibilities

Develop RTC-Web Gateway (RWG)
Analyze production issues, track and fix issues with the related engineer
Perform RWG security enhancement, failover flow optimization, data channel (UDP) transport initialization on RWG
Troubleshoot customer-reported tickets related to Zoom web client and RWG and analyze root cause and solutions
Participate in the whole development flow of RWG such as design discussions, code reviews, and systematic tests
Own RWG service and release
Lead RWG development, release, deployment, and critical war room customer support on production
Communicate with DevOps, Project Manager, and cross team for new features and requirements
Enhance the service maturity with the team and manager
Cooperate with the manager for release plan, task status tracking and risk control, code, design, case review, and signoff to keep high quality

Skills

Linux

CentOS

Ubuntu

Debian

Fedora

Shell

C++

GDB

GCC

Makefile

RTP

SRTP

SIP

ICE

STUN

STL

design patterns

cURL

WebSocket

multi-threaded programming

WebRTC

Asana

Atlassian

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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