Senior Site Reliability Engineer - GitLab Runway Team

Position Overview

GitLab, an open-core software company, is seeking a Senior Site Reliability Engineer to join the GitLab Runway team. This team is focused on building a next-generation platform for rapidly deploying backend services that leverage GitLab's infrastructure, security, observability, and data access capabilities. This is a platform engineering initiative aimed at enabling self-service development across the entire GitLab engineering ecosystem, allowing for the quick creation and deployment of services that complement GitLab's product offerings.

As a Senior SRE, you will play a crucial role in building, maintaining, and optimizing our infrastructure, collaborating with cross-functional teams to ensure our systems are reliable, scalable, and performant.

Key Responsibilities

• Design, implement, and maintain infrastructure on both GCP and AWS.
• Help create and maintain Kubernetes tooling, logging, secrets management, and utilities.
• Build and improve monitoring, alerting, and logging systems.
• Participate in on-call rotation to address critical issues.
• Automate manual processes to increase efficiency and reduce errors.
• Lead incident response, including postmortem analysis.
• Contribute to capacity planning and cost optimization.

Required Qualifications

• 5+ years of experience in DevOps, SRE, or similar roles.
• Strong experience with both GCP and AWS cloud platforms.
• Proficiency with Kubernetes and container orchestration.
• Solid programming skills in Golang and scripting languages.
• Experience designing and implementing logging solutions.
• Demonstrated ability to automate infrastructure operations.
• Experience with on-call rotations and incident management.
• Strong troubleshooting and problem-solving skills.
• Excellent communication skills and ability to work in a team.
• Comfortable in a fully remote, heavily asynchronous environment across AMER, EMEA, and APAC regions.

Preferred Qualifications

• Experience with infrastructure as code tools (Terraform, Pulumi).
• Knowledge of observability tools (Prometheus, Grafana, etc.).
• Secrets management with HashiCorp Vault or OpenBao.
• Experience with service mesh technologies (Istio, Linkerd).
• Background in distributed systems and microservice architectures.
• Security best practices in cloud-native environments.
• Experience with GitLab CI/CD pipelines and workflows.

Mandatory Non-Technical Skills, Experience, and Characteristics

• Willingness and ability to live and promote GitLab's unique CREDIT Values in daily work and interactions with teammates.
• Superior verbal and written communication skills.
• Cool, collected, and composed under pressure.
• Comfortable and productive working asynchronously across timezones and cultures, at the speed and scale of business.
• Enable others to excel.
• Be a Leader of One.
• Act Like an Owner.

About GitLab

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.