Senior Site IT Service Lead at Halborn

Lincoln, Nebraska, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Consumer Goods, Supply ChainIndustries

Requirements

A minimum of an Associate’s degree in Computer Science, Information Technology or related area
A minimum of 3 years of experience in IT roles such as Help Desk, Computer Programming, Networking or similar IT support functions
Good knowledge and understanding of the Systems Development Life Cycle (SDLC) and IT service management principles
Strong knowledge of IT Systems and how their application to business processes, with the ability to optimize system use for operational efficiency
Proven analytical and problem-solving skills, with a track record of diagnosing and resolving complex technical issues
Ability to work independently with minimal supervision, including planning and prioritizing tasks to meet objectives and deadlines
Holder of ITIL Foundation certificate (preferred)
Windows Server Certification (Windows Server Hybrid Administrator Associate) (preferred)
Experience in a manufacturing environment with a good understanding of manufacturing principles and practices (preferred)

Responsibilities

Manage IT operations and issue resolution across site(s) or node(s) in the Supply Chain, acting as the primary contact for IT Shared Services
Own and oversee Risk, Quality, and Compliance processes for IT services, including audits, validation documentation, change control, and incident management
Partner with shared services and business stakeholders to optimize IT support, control lifecycle management, and maximize value from strategic applications
Ensure IT continuity and governance, including maintenance and testing of continuity plans, monitoring KPIs, and hosting service review meetings
Manage financial and performance aspects of IT services, including Opex for resources and participation in tiered accountability and performance management processes
Drive continuous improvement and customer advocacy, implementing CAPAs, conducting root cause analysis, and maintaining strong relationships across IT and business groups

Skills

Key technologies and capabilities for this role

IT OperationsIssue ResolutionRisk ManagementQuality AssuranceComplianceAuditsChange ControlIncident ManagementIT GovernanceKPI MonitoringService ReviewFinancial ManagementOpexPerformance ManagementContinuous Improvement

Questions & Answers

Common questions about this position

What qualifications are required for the Senior Site IT Service Lead role?

A minimum of an Associate’s degree in Computer Science, Information Technology or related area and at least 3 years of experience in IT roles such as Help Desk, Computer Programming, Networking or similar IT support functions are required.

What key skills are needed for this position?

Candidates need good knowledge of the Systems Development Life Cycle (SDLC) and IT service management principles, strong knowledge of IT Systems and their application to business processes, and proven analytical and problem-solving skills.

Is this a remote position or site-based?

The role is site-based as part of a site-based IT team overseeing IT support services for one or more sites across the Supply Chain.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this role?

Strong candidates have the ability to work independently with minimal supervision, including planning and prioritizing tasks, along with the required degree, experience, and key IT knowledge.

Halborn

Cybersecurity for blockchain and digital assets

About Halborn

Halborn specializes in cybersecurity focused on blockchain technology and digital assets. The firm provides security audits, penetration testing, and consulting services to clients in the digital finance sector, including cryptocurrency exchanges and Decentralized Finance (DeFi) companies. Their services help ensure the security of digital assets and financial infrastructure by addressing the specific security threats associated with blockchain technology. Halborn stands out from competitors due to its deep understanding of both blockchain and traditional financial security, which allows them to offer tailored solutions. The company's goal is to protect businesses from security threats, ensuring the safe operation of digital exchanges and the integrity of smart contract infrastructure.

Miami, FloridaHeadquarters

2019Year Founded

$87.5MTotal Funding

SERIES_ACompany Stage

Cybersecurity, Financial ServicesIndustries

51-200Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Company Equity

Risks

Increased targeting of Bitcoin hot wallets poses risks to Halborn's clients.

AI-powered social media bot farms could introduce new cyber threats.

Ongoing vulnerabilities in smart contracts remain a challenge for Halborn's services.

Differentiation

Halborn specializes in blockchain and digital asset cybersecurity, setting it apart.

The company offers high-level security audits and penetration testing for DeFi clients.

Halborn's expertise in both blockchain and traditional finance security is unique.

Upsides

Growing demand for blockchain security boosts Halborn's market potential.

Partnerships with Tholos and Orion Protocol enhance Halborn's Web3 security reputation.

Tokenized real-world assets present new opportunities for Halborn's security solutions.

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