Senior Sales Strategy & Ops Analyst at Podium

Lehi, Utah, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaSIndustries

Requirements

A sharp business mind and a proven ability to strategize and implement strategic programs from ideation to launch
A data-driven mindset and ability to excel at connecting the dots and solving complex problems
Comfort with data analysis (Excel, Google Sheets, SQL a plus)
Experience in Salesforce is a plus
Ability to troubleshoot, diagnose, and resolve system issues
Love for process design and optimization
Curiosity for how things work and high attentiveness to detail
2-3 years experience in management consulting, corporate strategy, investment banking, or revenue / business operations, preferably in the SaaS industry

Responsibilities

Work with stakeholders to identify opportunities and craft solutions that enhance sales effectiveness
Evaluate and streamline sales processes to increase efficiency and effectiveness, working closely with sales and operations teams to implement improvements
Program manage key GTM initiatives through working with cross functional partners to develop scope, manage deliverables, required resources, and project plans
Partner with Business Applications and Data Science teams to optimize the organization's Customer Relationship Management (CRM) system, ensuring data accuracy, training users, and optimizing workflows to support sales objectives
Document sales processes, procedures, and best practices to ensure consistency and scalability across the sales organization, facilitating training and onboarding of new team members
Develop and maintain performance metrics and dashboards to assess individual and team sales performance, identifying areas for improvement and recognizing top performers
Implement scalable and concise data analyses in Excel / Google Sheets
Create visualizations and reports for requested projects

Skills

Key technologies and capabilities for this role

Sales OperationsAnalyticsSigmaBIData VisualizationGTM StrategyAd Hoc AnalysisProcess Documentation

Questions & Answers

Common questions about this position

What is the salary or compensation for this Senior Sales Strategy & Ops Analyst role?

This information is not specified in the job description.

Is this Senior Sales Strategy & Ops Analyst position remote or does it require office work?

This information is not specified in the job description.

What skills are required for the Senior Sales Strategy & Ops Analyst role?

Key skills include analytical expertise for developing insights and visualizations using BI tool Sigma, experience evaluating and streamlining sales processes, program management of GTM initiatives, partnering with CRM and data teams, and documenting processes.

What is the company culture like at Podium for this role?

Podium fosters a culture that thrives on hiring and developing exceptional talent, guided by operating principles, with a focus on continuous learning, empowerment, and helping local businesses thrive.

What makes a strong candidate for the Senior Sales Strategy & Ops Analyst position?

Strong candidates resonate with Podium's operating principles, are energized by the mission, and have expertise in sales analytics, process optimization, BI tools like Sigma, CRM systems, and cross-functional collaboration.

Podium

Streamlines local business communications and payments

About Podium

Podium delivers a multi-product platform specifically designed for local businesses, combining AI technologies to enhance communication, facilitate payments, and manage text marketing campaigns effectively. The company's robust features, including review generation, webchat, text messaging, and phone call management, not only optimize day-to-day operations but also drive local business growth. Working at Podium offers the opportunity to contribute to innovative solutions that make significant impacts in how local businesses engage with their customers and manage their services efficiently.

Lehi, UtahHeadquarters

2014Year Founded

$407.2MTotal Funding

SERIES_DCompany Stage

Enterprise Software, Fintech, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Open and transparent culture

Remote first work setting for Engineering & Product

Great opportunities for career growth

401(k) with a competitive matching contribution plan

Unlimited vacation (yes, we want you to have a work-life balance)

Great medical, dental, vision benefits

Lots of Swag

Risks

Twilio's acquisition of Zipwhip may increase competition in business texting services.

Strategic shifts by new CMO Pauline Reader might not align with customer expectations.

Podium's exposure to the water heater market could face demand fluctuations and regulatory changes.

Differentiation

Podium offers a unique messaging platform tailored for local business interactions.

The platform integrates seamlessly with various communication channels for unified customer experiences.

Podium's tools enable businesses to gather online reviews and enhance customer relationships.

Upsides

Podium's partnership with Bradford White enhances its reach in the contractor market.

The rise of SMS marketing with a 98% open rate benefits Podium's messaging platform.

Integration with AI-driven chatbots boosts customer interaction and satisfaction for Podium users.

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