Release QA Engineer III
Serve RoboticsFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Candidates should have experience driving agile delivery and team management, reporting through Jira, and enabling delivery transparency. A strong commitment to genuine Agile principles and experience implementing Scrum, Kanban, and XP methodologies are essential. The ideal candidate will possess a positive, constructive attitude towards setbacks, demonstrating a pragmatic, outcome-driven approach, resilience, and creativity in facing challenges. Proven ability to identify opportunities, take initiative, and drive change, along with comfort working independently and collaboratively, is required. Experience in a multicultural setting is also necessary.
The Senior Release Train Engineer will lead and drive Agile transformation across Vonage, focusing on managing delivery flow and fostering an Agile culture. Responsibilities include identifying areas to establish new Agile Release Trains (ARTs), rolling out PI Planning processes, and overseeing delivery for one or more ARTs. Key duties involve managing program-level dependencies, ensuring a continuous flow of backlog items, surfacing issues and risks, and facilitating PI Planning sessions. The role also encompasses driving continuous improvements, managing ART delivery using data and metrics, supporting capacity and priority planning, and documenting established ways of working.
Cloud-based communication services for businesses
Vonage provides cloud-based communication services to businesses of all sizes, from small startups to large enterprises. Its main offering is the Communications Platform as a Service (CPaaS), which allows companies to integrate voice, messaging, video, and data capabilities directly into their applications and processes. This integration helps businesses enhance customer engagement and streamline internal communications. Additionally, Vonage offers Unified Communications as a Service (UCaaS), which combines various communication tools into one platform, and Contact Center as a Service (CCaaS), which focuses on advanced customer service solutions. Unlike many competitors, Vonage operates on a subscription-based model, supplemented by usage-based fees, ensuring a steady income while allowing flexibility for clients. The goal of Vonage is to modernize communication infrastructure for businesses across various industries, improving their operational efficiency and customer service.