Senior Qualitative UX Researcher at Suno

New York, New York, United States

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$165,000 – $210,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Music, Artificial Intelligence, TechnologyIndustries

Requirements

5+ years of industry experience in UX research, with a strong focus on qualitative methods in fast-paced environments
BA or equivalent experience in HCI, Psychology, Sociology, Anthropology, or a related field
Deep expertise in qualitative research design, execution, and synthesis
Solid working knowledge of survey tools and basic statistical analysis
Strong storytelling and communication skills, with the ability to distill complexity into clarity
Experience working collaboratively across design, product, and engineering teams
A proactive, flexible mindset—comfortable navigating ambiguity, shifting priorities, and tight timelines
Preferred Qualifications
Experience in being the single researcher at a startup (even though we have a UX team, we function with high ownership like being the single researcher in a startup)
Experience in music, creative tools, or Gen-Z digital culture
Familiarity with AI and generative technologies in product experiences
PhD in HCI, Psychology, or related field (or equivalent experience)
Bonus points if you’ve used Suno to make music

Responsibilities

Lead end-to-end qualitative research, including user interviews, usability tests, and diary studies across mobile, web, and platform experiences
Support weekly research cycles across product and marketing initiatives, helping teams validate concepts and improve features with rapid iteration
Collaborate with Product, Design, and Engineering to scope research, identify learning goals, and synthesize findings into clear, actionable insights
Develop and deploy surveys that complement qualitative findings and provide lightweight validation for hypotheses
Deliver compelling reports, presentations, and workshops that inspire action and shape roadmap decisions
Advocate for the user across all touchpoints—from onboarding to remix tools to artist interactions
Help establish and evolve research best practices and scalable processes to support rapid experimentation and growing demand

Skills

Qualitative Research

User Interviews

Usability Testing

Diary Studies

Survey Design

Research Synthesis

Workshops

UX Research

Suno

Platform for music creation and collaboration

About Suno

Suno.com provides a platform for music creation that allows users of all skill levels to compose and produce music. The platform offers basic features for free, while advanced tools and services are available through premium subscriptions. Users can create music without needing extensive musical training, making it accessible to both professionals and hobbyists. Suno.com differentiates itself from competitors by focusing on inclusivity in music creation, enabling anyone to explore their musical creativity. The company's goal is to democratize music creation, making it easier for everyone to participate in the music-making process.

Cambridge, MassachusettsHeadquarters

2022Year Founded

$121.6MTotal Funding

SERIES_BCompany Stage

Consumer Software, EntertainmentIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Generous Commuter Benefit

Unlimited Paid Time Off

Risks

Increased competition from new AI music platforms could dilute Suno's market share.

The RIAA lawsuit may lead to legal expenses and restrictions on Suno's technology.

Delays in product rollouts, like the Android app, could affect user acquisition.

Differentiation

Suno offers a unique AI music generator with a Remaster feature for enhancing compositions.

The platform's 'Covers' feature allows users to reinterpret songs in new genres.

Suno's 'Personas' feature provides artists with customizable AI-generated music experiences.

Upsides

AI integration in music creation is increasingly popular, benefiting Suno's user base.

The rise of mobile music apps supports Suno's recent Android app launch.

Growing demand for personalized music experiences aligns with Suno's customizable features.

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