[Remote] Senior Product Manager - Network Insights at Vonage

Spain

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Communications, Telecommunications, SoftwareIndustries

Requirements

Candidates must possess a Bachelor's Degree in Engineering, Computer Science, or a related field, along with over 5 years of experience in product management within high-technology settings. Expertise in APIs, particularly mobile networks, telco/network APIs, and associated services, is strongly preferred. A solid working knowledge of Vonage products and services, advanced proficiency in product design and development, and demonstrated experience executing a product vision are required. Candidates should also have solid inbound product management skills, the ability to manage and execute projects, and an understanding of the competitive and upcoming technology landscape. The ability to develop solutions for complex technical issues, work across the software development lifecycle, articulate investment requirements, lead client presentations, and gather client requirements is essential.

Responsibilities

The Senior Product Manager for Network Insights will be responsible for launching new network APIs from ideation to implementation, including defining customer-facing API requirements and integrating partner capabilities. This role involves conducting market research, understanding customer needs across various regions (APAC, EMEA, LTAM, NA), and devising solutions to meet those needs. Responsibilities include working with prospective customers and sales teams on opportunity analysis and proposal development, understanding local competition, and collaborating with Communications Service Providers (CSPs) to integrate new capabilities. The role also entails analyzing potential solutions, negotiating feature content with cross-functional teams, collecting and driving requirements for developer tools, and spearheading product development and lifecycle management initiatives. Additionally, the Senior Product Manager will develop product collateral, provide documentation and tutorials for a great developer experience, collaborate on go-to-market strategies, define partnering strategies, and determine product packaging, pricing, and positioning.

Skills

Product Management

API Development

Market Research

Customer Needs Analysis

Product Lifecycle Management

Cloud Communications

Business Strategy

Cross-functional Collaboration

Sales Support

Competitive Analysis

Vonage

Cloud-based communication services for businesses

About Vonage

Vonage provides cloud-based communication services to businesses of all sizes, from small startups to large enterprises. Its main offering is the Communications Platform as a Service (CPaaS), which allows companies to integrate voice, messaging, video, and data capabilities directly into their applications and processes. This integration helps businesses enhance customer engagement and streamline internal communications. Additionally, Vonage offers Unified Communications as a Service (UCaaS), which combines various communication tools into one platform, and Contact Center as a Service (CCaaS), which focuses on advanced customer service solutions. Unlike many competitors, Vonage operates on a subscription-based model, supplemented by usage-based fees, ensuring a steady income while allowing flexibility for clients. The goal of Vonage is to modernize communication infrastructure for businesses across various industries, improving their operational efficiency and customer service.

Holmdel Township, New JerseyHeadquarters

2001Year Founded

$361.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Hybrid Work Options

Risks

Leadership changes may disrupt strategic continuity at Vonage.

Regulatory pressures in India could challenge the Airtel partnership.

Adoption hurdles may slow the transition from SMS to Rich Communications Services.

Differentiation

Vonage offers a flexible portfolio of cloud-based communication applications and APIs.

The company provides CPaaS, UCaaS, and CCaaS solutions for diverse business needs.

Vonage's subscription and usage-based revenue model ensures financial stability and growth.

Upsides

Increased demand for integrated communication solutions boosts CPaaS and UCaaS markets.

Partnership with Airtel Business opens opportunities in the growing Indian market.

Collaboration with SAP enhances Vonage's competitive edge in AI-driven solutions.

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