Principal Product Marketing Manager, AI & Platform
DeelSalary not specified
Full Time
Expert & Leadership (9+ years)
Senior Product Manager, Enterprise Model Platform (EMP) Training at Capital One
Cambridge, Massachusetts, United States
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Finance, TechnologyIndustries
Requirements
- Passionate about technology with a genuine understanding of challenges faced by engineers, data scientists, and analysts
- Ability to simplify complex processes and dive into technical details of system connections and deployments
- Strong communicator capable of leading discussions with technical teams and senior leadership
- Stays current with the latest tools and trends in data, machine learning, and AI
- Vocal supporter of high-quality work with knowledge and drive to advance technology
Responsibilities
- Championing the User: Serve as the voice of the user to turn pain points into meaningful UX improvements; manage a user communication strategy from surveys and feedback; fully own the user journey from onboarding to progression
- Driving Platform Excellence: Enhance platform efficiency and performance by creating robust user analytics dashboards, managing intake requests, and partnering with tech teams on compliance and modernization efforts
- Strategic Execution: Work across the platform with product and tech leadership to shape a roadmap that centers user experience, promotes a well-governed platform, integrates with the ecosystem of products, and pushes new AI-driven capabilities
- Accountable for the orchestration engine of EMP Training (powered by Kubeflow Pipelines)
- Primary advocate for users, transforming user feedback and market opportunities into a clear product roadmap driving efficiency and innovation
- Drive strategy for EMP Pipelines supporting scalable, portable pipelines for building and training AI models
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the employment type for this Senior Product Manager role?
The position is full-time.
Is this Senior Product Manager role remote or does it require office work?
This information is not specified in the job description.
What are the key responsibilities for this Senior Product Manager position?
Key responsibilities include championing the user by serving as their voice, managing user communication strategies, owning the user journey, driving platform excellence through user analytics dashboards, managing intake requests, and partnering with tech teams on compliance.
What is the team culture like for the Enterprise Model Platform team at Capital One?
The team is mission-driven to change banking for good using technology, with machine learning at the heart of their approach, focusing on ingenuity, simplicity, and humanity; they build platforms that support thousands of engineers, data scientists, and analysts in critical areas like fraud detection and personalized customer experiences.
What makes a strong candidate for this Senior Product Manager role?
A strong candidate is a dynamic leader who can navigate enterprise platform complexities, advocate for users, transform feedback into product roadmaps, and drive efficiency and innovation in AI model training pipelines.
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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