Senior Product Manager - Debit Card & Money Movement at Vanguard

Malvern, Pennsylvania, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, FintechIndustries

Requirements

8+ years of experience in payments strategy, preferably debit card product management
Proven ability to lead complex, cross-functional initiatives with strategic impact
Strong understanding of debit card ecosystems, vendor management, and client experience design
Excellent communication, stakeholder management, and analytical skills
Experience with fraud prevention, operational risk, and regulatory compliance preferred
Graduate degree preferred
NACHA certification a plus

Responsibilities

Define and evolve the strategic roadmap for debit card capabilities, including spend enablement, client experience, and competitive positioning
Lead cross-functional planning and execution across Personal Investor, Advice / Wealth Management, Finance, Risk, Legal, Technology, and Distribution
Serve as the primary liaison to external vendors and internal partners for RFPs, onboarding, integration, and ongoing vendor management
Conduct market analysis to inform strategic decisions
Manage the full lifecycle of the debit card initiative—from concept to launch and ongoing optimization and performance management
Coordinate governance routines, executive reporting, and stakeholder engagement
Provide guidance and mentorship to teams involved in delivery and optimization
Develop and maintain KPIs to measure success across adoption, usage, client satisfaction, and operational efficiency
Leverage data and insights to continuously improve product performance and client outcomes
Partner with Enablement, Risk, Money Movement, Customer Service, and Fraud teams to ensure scalable, secure, and compliant delivery
Oversee crew training, client communications, and support model development
Identify and assist as needed with resolving operational dependencies, including backend processing and fraud controls
Align debit card strategy with broader Cash & Savings initiatives including Money Movement Enablement, Product Health Scorecard, and Segment Strategy
Ensure seamless integration with advice / wealth management and personal investor segments, supporting use case clarity and positioning
Participate in special projects and perform other duties as assigned

Skills

Key technologies and capabilities for this role

Product StrategyPaymentsVendor ManagementRoadmap PlanningCross-Functional LeadershipMarket AnalysisProgram ManagementKPIsData AnalysisOperational ReadinessStakeholder EngagementRFPsFraud ManagementClient Experience

Questions & Answers

Common questions about this position

What experience is required for this Senior Product Manager role?

Candidates need 8+ years of experience in payments strategy, preferably debit card product management, along with proven ability to lead complex cross-functional initiatives, strong understanding of debit card ecosystems, vendor management, and client experience design.

What is the work arrangement for this position?

Vanguard follows a hybrid work model that balances flexibility with collaboration, and this role requires in-office presence.

What qualifications make a strong candidate for this role?

A graduate degree is preferred, and NACHA certification is a plus, in addition to excellent communication, stakeholder management, analytical skills, and experience with fraud prevention, operational risk, and regulatory compliance.

What is the salary or compensation for this position?

This information is not specified in the job description.

What does the team structure look like for this role?

The role involves leading cross-functional planning and execution across Personal Investor, Advice / Wealth Management, Finance, Risk, Legal, Technology, and Distribution, while serving as the primary liaison to external vendors and internal partners.

Vanguard

Client-owned investment management firm offering low-cost funds

About Vanguard

Vanguard provides financial services with a focus on investment management. The company offers a variety of products, including mutual funds, exchange-traded funds (ETFs), individual retirement accounts (IRAs), and 401k rollovers, aimed at individual investors, financial advisors, and institutions. Vanguard's unique ownership structure means it is owned by its funds, which are in turn owned by the clients, allowing it to prioritize the needs of its investors over external shareholders. This model enables Vanguard to offer low-cost investment options, as it primarily earns revenue through management fees that are generally lower than industry standards. Additionally, Vanguard provides personalized investment advisory services, charging fees based on the assets managed. The company's goal is to help clients grow their wealth and achieve their financial objectives through effective investment strategies, while maintaining a competitive performance track record.

Kline Township, PennsylvaniaHeadquarters

1975Year Founded

SECONDARYCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Best-in-class medical, dental & vision coverage

Onsite health clinic & fitness center

Health Smart Rewards program

Vanguard Retirement Savings Plan

Education Benefits

PTO

Family Planning Benefist

Parental leave

Personal development opportunities

Volunteer Time Off

Risks

Competition from AI-driven platforms like Writer challenges Vanguard's traditional advisory services.

Vanguard's stake in Steelcase exposes it to the volatile furniture market.

New active bond ETFs may struggle in a low-yield environment with increasing competition.

Differentiation

Vanguard is client-owned, aligning its interests with investors, unlike traditional firms.

The firm offers low-cost investment products, making it attractive to cost-conscious investors.

Vanguard's ownership structure allows it to focus on long-term investor value.

Upsides

Vanguard's new active bond ETFs offer diversified, low-cost fixed income options.

The acquisition of Steelcase shares diversifies Vanguard's portfolio into the furniture industry.

Launching the International Dividend Growth Fund appeals to investors seeking sustainable dividend growth.

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