Senior Product Manager, Consumer at Clair

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FintechIndustries

Requirements

4+ years of product management or related product design experience, with a focus on consumer fintech, neobanking, or other regulated products strongly preferred
Strong understanding or comfort with lending systems, underwriting, and risk management frameworks is highly preferred
Experience working with compliance, finance, and legal teams in highly regulated environments
Comfort with advocating a product or roadmap, especially upwards within a company
Proficiency in data-driven decision-making and analytics, as well as experience working with data teams
Excellent communication and stakeholder management skills - you’ve likely built and iterated on project management or product design processes
A strong sense of accountability, with the ability to take initiative and drive meaningful impact
Ability to execute and iterate quickly in a fast-paced startup environment, including a demonstrated ability to do initiative viability analysis quickly
Experience with onboarding consumers to fintech products
Experience working with design or customer research teams
Experience working with go-to-market teams for new products
Hybrid position based out of New York City, requiring office presence at least three days a week (Tuesdays, Wednesdays, & Thursdays) with additional days on occasion for client meetings

Responsibilities

Define and execute the product roadmap for a consumer-facing fintech product, ensuring alignment with business goals
Think deeply about our user feedback and user behavior, as well as pushing for new data collection means when necessary
Work closely with our data and support teams to ensure clarity of consumer understanding, education, and satisfaction
Drive continuous improvements within onboarding and help launch new products within the context of our lending ecosystem
Collaborate with stakeholders such as partner managers, operations, and data to quickly identify frustrating gaps in Clair’s product offerings or experiences
Work as a user advocate and bring the ‘voice of the customer’ to the product roadmap and product build conversations
Analyze data and market trends to inform decision-making and identify opportunities for innovation or new business lines
Operate with a startup mindset, embracing uncertainty and finding creative yet practical solutions to complex problems
Oversee the work of a sizable development team while constantly collaborating with design, finance, regulatory, and sales functions

Skills

Product Roadmap

Fintech Products

Consumer Onboarding

User Research

Data Analysis

Go-to-Market

Regulatory Compliance

Lending Systems

User Feedback

Product Launch

Clair

On-demand wage access for employees

About Clair

Clair provides a service that allows employees to access their earned wages before the traditional payday, without any fees or interest. This service is especially useful for hourly workers and those in gig economy jobs who may need immediate access to their earnings for unexpected expenses. Clair partners with employers to integrate its service into existing HR and payroll systems, allowing employees to access their wages through a platform that includes a virtual or physical debit card. Unlike many competitors, Clair does not charge fees or interest for its wage advance service, making it an attractive option for companies looking to enhance employee financial well-being. The goal of Clair is to improve financial wellness for employees by offering a flexible solution for accessing earned wages.

New York City, New YorkHeadquarters

2019Year Founded

$43.8MTotal Funding

DEBTCompany Stage

Fintech, Financial ServicesIndustries

51-200Employees