Senior Product Manager at Front

Paris, Île-de-France, France

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, Customer ServiceIndustries

Requirements

Experience as a PM or founder of a B2B software business that achieved commercial success
Execution-oriented: highly organized, comfortable managing many work streams, knows how to make the right trade-offs, and helps teams ship on time
Customer empathy: champion of the customer, able to ship product improvements that address key customer pain points and bring delight
Impact driven: understands how work drives business impact and can lead team to focus on high-impact work
Excellent communication and collaboration skills: works effectively across teams, influences stakeholders at all levels, and rallies teams around objectives

Responsibilities

Own an entire product line with complete control
Lead a new product to success
Define and communicate product vision, strategy, and goals based on customer insights, market research, and business objectives
Prioritize product roadmap, define product requirements, and lead development process from concept to launch in partnership with cross-functional teams
Use quantitative (e.g., metrics, analytics) and qualitative data (e.g., research, user feedback) to inform product decision-making
Work collaboratively with and drive alignment among key stakeholders across the organization, including executives, engineering & design teams, sales, marketing, etc

Skills

Key technologies and capabilities for this role

Product ManagementProduct VisionProduct StrategyRoadmap PrioritizationProduct RequirementsCross-Functional CollaborationCustomer InsightsMarket ResearchAnalyticsMetricsUser ResearchStakeholder Management

Questions & Answers

Common questions about this position

What is the compensation package for this Senior Product Manager role?

Front offers a competitive salary, equity (post-Series D backed by top VCs), fully covered private health insurance, and paid parental leave.

Is this role remote or hybrid, and what's the office policy?

The role is hybrid, with the team coming together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected.

What key skills and experience are required for this position?

Ideal candidates have been a PM or founder of a successful B2B software business, with strong execution skills (organized, managing work streams, making trade-offs), customer empathy, impact-driven mindset, and excellent communication and collaboration skills.

What is the company culture like at Front?

Front has a collaborative hybrid work environment, recognized as a Great Place to Work with accolades like Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, and #4 on Fortune’s Best Workplaces in the Bay Area.

What makes a strong candidate for this Senior Product Manager role?

Strong candidates have PM or founder experience in a commercially successful B2B software business, demonstrate execution-orientation, deep customer empathy, impact-driven focus, and excellent cross-functional communication skills.

Front

Communication hub for customer relationship management

About Front

Front is a communication hub that helps businesses improve their customer relationships by providing tools for quick and personal responses to inquiries. It organizes messages from various channels, enhances team collaboration, and improves response times, making it especially useful for industries like professional services and B2B technology. The company operates on a subscription-based model, allowing it to offer scalable solutions for both small and large businesses. Front's goal is to empower companies to enhance their customer interactions through efficient communication.

San Francisco, CaliforniaHeadquarters

2014Year Founded

$197.8MTotal Funding

SERIES_DCompany Stage

Consulting, Enterprise SoftwareIndustries

201-500Employees

Benefits

Competitive compensation - We offer compensation that matches the top talent we hire

Healthcare - We take care of your premiums for medical, dental, and vision

Flexible PTO - Take time to recharge so you can bring your best self to work

401(K) - Invest in your future by saving for retirement

Parental leave - Paid time off for birthing and non-birthing parents alike

Volunteer time off - Take time to give back to our communities

Commuter benefits - Flexible options to make getting to work a little easier

Wellness benefits - We help you prioritize your physical and mental wellness

Risks

Integration with Tai Software may face operational inefficiencies if not managed well.

Cultural clashes from Idiomatic acquisition could affect employee morale and productivity.

Public bug bounty program might expose vulnerabilities if not properly managed.

Differentiation

Front integrates AI to enhance customer insights and personalize communications.

The platform supports diverse industries, from financial services to travel.

Front's subscription model offers scalable solutions for businesses of all sizes.

Upsides

Acquisition of Idiomatic enhances AI capabilities for customer conversation insights.

Partnership with Tai Software boosts operations in the freight broker industry.

Series D funding at $1.7B valuation strengthens financial position and growth potential.

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