Senior Product Manager, Order and Inventory Visibility

Employment Type: [Not Specified] Location Type: [Not Specified] Salary: [Not Specified]

Position Overview

FourKites is the #1 supply chain visibility platform, extending visibility beyond transportation into yards, warehouses, stores and more. We help the world's largest companies reduce operating costs, improve on-time performance, and strengthen customer relationships. Trusted by over 1,200 of the world’s most recognized brands, FourKites is revolutionizing supply chain management.

FourKites is seeking an experienced and highly motivated Senior Product Manager to join our dynamic team and focus specifically on our Order and Inventory Visibility solutions. In this critical role, you will be instrumental in shaping the future of real-time visibility across the entire supply chain ecosystem, from order inception to final delivery and inventory optimization.

You will work closely with our existing customers and new prospects to understand evolving needs in order tracking, inventory management, and real-time supply chain orchestration. You'll drive enhancements to our current offerings and spearhead the development and launch of innovative new features, product SKUs, and AI-powered capabilities that leverage the latest in artificial intelligence technologies.

This position requires a deep understanding of the supply chain domain, particularly from a shipper's perspective, with strong expertise in order management systems, inventory optimization, and warehouse management. You will need a hands-on, technical approach to problem-solving, a keen eye for detail, and a strong familiarity with AI product development tools and methodologies. As this role primarily serves our US customer base, some overlapping availability within US time zones is required.

Responsibilities

Product Strategy & AI Innovation

• Define and articulate the product vision, strategy, and roadmap for Order and Inventory Visibility solutions, incorporating AI-driven predictive analytics and intelligent automation.
• Identify opportunities to leverage machine learning, predictive modeling, and AI technologies to enhance order visibility, inventory optimization, and demand forecasting capabilities.
• Drive innovation in real-time inventory tracking, demand sensing, and automated replenishment using cutting-edge AI algorithms.

Customer Engagement & Market Intelligence

• Actively engage with existing customers to gather feedback on order visibility pain points, inventory management challenges, and emerging needs in supply chain orchestration.
• Conduct deep-dive customer interviews to understand complex multi-echelon inventory requirements and order fulfillment workflows.
• Partner with customer success teams to identify expansion opportunities within existing accounts through enhanced visibility solutions.

New Product SKU Development & Launch

• Lead the end-to-end development and launch of new AI-powered product SKUs, including:
  • Predictive Order Twin solution
  • Intelligent Inventory visibility and recommendations
  • Advanced Analytics Suite with AI-powered insights and recommendations
• Develop comprehensive go-to-market strategies, competitive positioning, pricing models, and internal enablement programs for new SKU launches.
• Create detailed product documentation, training materials, and sales enablement content for new AI-enhanced offerings.

Cross-Functional Collaboration & Execution

• Partner with engineering, data science, design, sales, marketing, and customer success teams to ensure successful product delivery and adoption.
• Collaborate with solution architects to design scalable, AI-enabled integrations with customer ERP, WMS, and OMS systems.
• Work with marketing teams to develop thought leadership content showcasing AI innovations in supply chain visibility.

Product Management Excellence

• Utilize advanced product management tools (Jira, Confluence, ProductBoard, Mixpanel) to manage complex backlogs and track AI development initiatives.
• Manage product backlogs with clear prioritization frameworks that balance customer needs and business objectives.

Requirements

• Deep understanding of the supply chain domain, particularly from a shipper's perspective.
• Strong expertise in order management systems (OMS), inventory optimization, and warehouse management systems (WMS).
• Hands-on, technical approach to problem-solving.
• Keen eye for detail.
• Strong familiarity with AI product development tools and methodologies.
• Ability to work effectively with cross-functional teams including engineering, data science, design, sales, marketing, and customer success.
• Experience with product management tools such as Jira, Confluence, ProductBoard, and Mixpanel.
• Ability to manage complex backlogs and prioritize effectively.
• Overlapping availability within US time zones is required.

Company Information

FourKites is the #1 supply chain visibility platform, extending visibility beyond transportation into yards, warehouses, stores and more. We help the world's largest companies reduce operating costs, improve on-time performance, and strengthen customer relationships. Trusted by over 1,200 of the world’s most recognized brands, FourKites is revolutionizing supply chain management.

Application Instructions

[Not Specified]