Maven Clinic

Senior Product Manager

New York, New York, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Senior Product Manager, Engagement

Position Overview

Maven is seeking a Senior Product Manager for Engagement to join our growing product team. This role will focus on accelerating our mission of driving better health outcomes for our members through a human-centered product experience. The ideal candidate will deeply understand member needs and design innovative solutions that create ongoing value and drive meaningful retention.

About the Team

The Product team at Maven is rapidly expanding to enhance our mission of improving health outcomes for members via a human-centered product experience. As the Product Manager for Engagement, you will be responsible for the strategy, definition, design, and implementation of our content, community, and core engagement products (navigation, homepage, search, etc.). You will drive experimentation, discovery, and implementation of these consumer products, while also developing and supporting the necessary back-end infrastructure and architecture. Key areas of focus include community features (forums, support groups), homepage, and content discovery and interaction. You will represent the voice of new users and collaborate closely with Product, Design, Engineering, Analytics, Marketing & Comms, Content Production, and other teams.

Responsibilities

As a Senior Product Manager at Maven, you will:

  • Identify key product opportunities and act as the primary driver for vision, strategy, and investment for content & community, aligning with broader organizational and company goals.
  • Lead, support, and partner with your pod and cross-functional partners to build a best-in-class experience for Maven members.
  • Define, track, and deliver on core product success measures, pod KPIs, and hypotheses to support company OKRs.
  • Utilize data and insights (product analytics, market research, user research, business needs) to inform product work and prioritization.
  • Drive experimentation plans and new learnings across 0-1 and .1-1 spaces, such as support groups, forums, homepage, and content discovery & interaction.
  • Build for the long term by designing and delivering features and systems that scale to support business growth.
  • Become an expert in member experiences, championing their needs and journeys to drive member engagement and qualitative outcomes.
  • Mentor and support the broader product team and contribute to improving product best practices at Maven.

Requirements

  • (Specific requirements to be added based on further details.)

Application Instructions

  • (Specific application instructions to be added based on further details.)

Company Information

Maven is the world's largest virtual clinic for women and families, dedicated to making healthcare work for everyone. Our award-winning digital programs offer integrated clinical, emotional, and financial support across fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. Over 2,000 employers and health plans trust Maven's end-to-end platform to enhance clinical outcomes, reduce healthcare costs, and promote equity in benefits.

Maven has been recognized for its innovation and industry leadership, earning spots on lists such as:

  • Time 100 Most Influential Companies
  • CNBC Disruptor 50
  • Fast Company Most Innovative Companies
  • FORTUNE Best Places to Work

Founded in 2014 by CEO Kate Ryder, Maven has secured over $425 million in funding from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital.

Learn more about Maven at mavenclinic.com.

Award-Winning Culture: Maven Clinic is proud to be a recipient of over 30 workplace and innovation awards, including:

  • Fortune Change the World (2024)
  • CNBC Disruptor 50 List (2022, 2023, 2024)
  • Fortune Best Workplaces for Millennials (2024)
  • Fortune Best Workplaces in Health Care (2024)
  • TIME 100 Most Influential Companies (2023)
  • Fast Company Most Innovative Companies (2020, 2023)
  • Built In Best Places to Work (2023)
  • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
  • Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
  • Fast Company Best Workplaces for Innovators (2022)
  • Built In LGBTQIA+ Advocacy Award (2022)

Salary: (Not specified) Location Type: (Not specified) Employment Type: (Not specified)

Skills

Product Management
User Engagement
Human-Centered Design
Healthcare Industry
Digital Product Development

Maven Clinic

Digital health platform for women's healthcare

About Maven Clinic

Maven Clinic provides a digital health platform focused on women's and family health services. It offers a wide range of support, including preconception care, fertility preservation, IVF, adoption, surrogacy, and menopause care. The platform connects users with dedicated Care Advocates and utilizes data-driven insights to ensure equitable access to healthcare, regardless of location or background. This approach helps improve health outcomes and reduces the need for expensive medical procedures. Maven Clinic's services include on-demand appointments with specialized providers, ongoing assessments, and proactive check-ins, which enhance member engagement and allow for early risk identification. The company aims to deliver comprehensive care while achieving significant clinical and business returns on investment.

New York City, New YorkHeadquarters
2014Year Founded
$416.1MTotal Funding
SERIES_FCompany Stage
HealthcareIndustries
1,001-5,000Employees

Benefits

Unlimited paid time off
14 weeks fully paid parental leave and return-to-work plan
Market-based compensation and equity
Medical, dental, and vision plans (100% covered options)
Free membership with One Medical
Free access to Maven, with credits for friends and family
401(k) match
Paid month-long sabbatical after 5 years

Risks

Increased competition from AI-driven startups like Abridge could impact Maven's market position.
Flat deal activity in healthcare IT may slow future funding opportunities for Maven Clinic.
Growing FemTech market could lead to increased competition from new entrants in reproductive health.

Differentiation

Maven Clinic offers comprehensive women's and family health services, including IVF and surrogacy.
The platform provides equitable access to care through dedicated Care Advocates and data insights.
Maven Clinic's holistic approach reduces costly procedures with proactive healthcare interventions.

Upsides

Maven Clinic raised $125M in Series F, becoming the highest valued in its sector.
The rise of FemTech presents opportunities for Maven to expand and capture market share.
Increased employer demand for fertility benefits aligns with Maven's services, boosting its client base.

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