Senior Product Designer, Servicing at Valon

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Mortgage Servicing, Financial ServicesIndustries

Requirements

3+ years of product design experience, preferably in consumer design and operational environments
A portfolio showcasing strong design fundamentals, systems thinking, and a user-centered approach to solving complex problems
Track record of shipping and iterating on end-to-end product experiences, from concept to launch and beyond
Ability to navigate ambiguity with confidence, bringing clarity and structure to evolving product spaces
Excellent communication and organizational skills, with a collaborative mindset and attention to detail

Responsibilities

Lead end-to-end design for a core mortgage servicing product area, from early discovery through launch and iteration
Collaborate closely with cross-functional partners to deliver user-centered solutions in a fast-paced, agile environment
Simplify complex workflows and translate regulatory and operational requirements into intuitive, elegant experiences for homeowners and servicing professionals
Contribute to product strategy by bringing a deep understanding of user needs, informed by both qualitative and quantitative research
Provide feedback to other designers and cross-functional partners, fostering a culture of collaboration and continuously raising the bar for product quality and craft

Skills

Product Design

UX Design

User-Centered Design

Prototyping

Wireframing

User Research

Interaction Design

Workflow Design

Agile Methodology

Cross-Functional Collaboration

Valon

Customer-centric mortgage servicing platform

About Valon

Valon operates as a mortgage servicing platform focused on improving the home ownership experience for its users. It provides homeowners with a user-friendly, mobile-compatible interface that allows them to manage their mortgages efficiently and transparently. The platform offers real-time information about mortgage options, enabling users to explore their choices without any obligation. Valon distinguishes itself from competitors through its commitment to responsive customer service, ensuring quick and high-quality support for its clients. The company's goal is to transform the traditional mortgage industry by making it more accessible and efficient, ultimately empowering homeowners with better tools and information.

New York City, New YorkHeadquarters

2019Year Founded

$339.3MTotal Funding

SERIES_CCompany Stage

Fintech, Financial ServicesIndustries

201-500Employees

Benefits

Medical, dental, & vision insurance plans

flexible sick days

Equity

Company holidays

Generous vacation policy

Laptop, custom accessories, & ergonomic equipment

Paid parental leave

Risks

Increased competition may erode Valon's market share.

Rising interest rates could reduce mortgage refinancing activities.

Expansion into new markets may face regulatory challenges.

Differentiation

Valon offers a mobile-friendly interface for seamless mortgage management.

The company provides real-time, accurate mortgage information to homeowners.

Valon prioritizes customer experience with responsive and high-quality service.

Upsides

Valon's Series C funding supports platform development and market expansion.

Adoption of AI tools enhances Valon's customer service capabilities.

Mobile-first solutions align with Valon's interface, boosting user engagement.

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