Senior Product Designer, Ops at Wonder

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Food Tech, Technology, LogisticsIndustries

Requirements

Portfolio required showcasing design process and range of fidelity levels from start to finish
3-5+ years of experience designing and shipping internal tooling (strong plus for operations and efficiency tools)
Proven ability to work with cross-functional teams in a fast-paced, dynamic, and scrappy environment
Excellent communication and interpersonal skills to explain design decisions clearly and concisely
Strong visual sensibility and ability to translate complex workflows into easy-to-understand user experiences
Proficiency in Figma and other supporting interaction design tools
Positive mindset pursuing excellence with users and business in mind
Design decisions informed by data, insights, and intuition
Engages in divergent thinking, exploring wide range of designs before proposing solutions
Thinks in terms of design systems and contributes to evolving existing systems
Self-motivated, able to juggle multiple projects and tackle challenges
Builds trust through humility, open communication, embracing change, and seeking feedback
Ability to quickly grasp complex workflows and operations processes and break them down into intuitive interfaces

Responsibilities

Own the design of end-to-end user experiences integrating user research, customer feedback, and performance data
Develop high-fidelity designs, interactive prototypes, and comprehensive design artifacts aligning with product requirements and ensuring seamless developer handoff
Conduct usability testing to validate designs and incorporate feedback
Collaborate closely with product managers, analysts, engineers, and culinary operations stakeholders to design features driving efficiency and increased throughput in operations

Skills

Product Design

User Research

High-Fidelity Design

Interactive Prototypes

Design Systems

Figma

User Experience

Prototyping

Design Process

Internal Tools

Wonder

Curated multi-restaurant meal delivery service

About Wonder

This company excels in the food delivery industry by offering a distinctive approach that allows customers to enjoy a curated selection of meals from top chefs and restaurants, all through a single delivery. Its commitment to enhancing dining convenience through advanced on-site cooking technology and efficient delivery systems positions it as a leader in its sector. Working here, one would be part of a team that values streamlined service delivery and culinary excellence, making it an attractive employer for those passionate about food technology and customer satisfaction.

New York City, New YorkHeadquarters

2018Year Founded

$1,507.7MTotal Funding

LATE_VCCompany Stage

Consumer Software, Design, EducationIndustries

1,001-5,000Employees

Benefits

Competitive Salary Package

Equity and 401K matching

Medical Plan

Dental Plan

Vision Plan

Risks

Increased competition from Uber Eats and DoorDash could impact Wonder's market share.

Integration challenges from Grubhub acquisition may affect service quality and efficiency.

Rising fuel costs could increase operational expenses for Wonder's truck-based model.

Differentiation

Wonder operates truck-based restaurants, ensuring fresh, on-site food preparation.

Wonder's acquisition of Grubhub expands its market presence and delivery capabilities.

Partnerships with local farms enhance food quality and appeal to health-conscious consumers.

Upsides

Wonder raised $950M in Series C funding, boosting its growth potential.

Integration of AI for route optimization can reduce costs and improve delivery times.

The trend of ghost kitchens allows Wonder to expand menu offerings without physical space.

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