Senior Product Designer – Discovery & Strategy at Vanguard

Malvern, Pennsylvania, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

Minimum five years of industry/field experience in user experience design. Product design experience preferred
Undergraduate degree or equivalent combination of training and experience in a creative or technical field

Responsibilities

Generate divergent testable concepts by applying divergent thinking to explore multiple approaches and create prototypes that validate hypotheses across desirability, feasibility, and viability
Design digital journeys that illustrate end-to-end interactions and inform strategic decisions
Conduct competitive analysis & current state audits to evaluate market trends, competitor experiences, and existing product states to identify gaps and opportunities for improvement
Experimentation and iteration: rapidly prototype and iterate to learn quickly, pivoting based on new insights and stakeholder feedback
Partner for strategic alignment: collaborate closely with the Lead UX Strategist and Product partners to ensure all design efforts align with client problems, UX strategy, and business objectives; partner with stakeholders across disciplines, navigate ambiguity, and build consensus through workshops, storytelling, and clear communication
Insight-driven decision-making: work with research, behavioral science, and analytics teams to incorporate qualitative and quantitative insights into design concepts
Elevate strategic thinking: guide peers and junior designers in discovery methods, hypothesis-driven design, and divergent ideation
Drive cross-cutting collaboration: build networks across partner teams to ensure UX alignment and consideration in planning and decision-making

Skills

Product Design

Solution Discovery

Prototyping

Double Diamond

User Experience Design

Competitive Analysis

Journey Mapping

Hypothesis-Driven Design

Divergent Thinking

UX Strategy

Stakeholder Collaboration

Workshops

Storytelling

Rapid Prototyping

Behavioral Science

Vanguard

Client-owned investment management firm offering low-cost funds

About Vanguard

Vanguard provides financial services with a focus on investment management. The company offers a variety of products, including mutual funds, exchange-traded funds (ETFs), individual retirement accounts (IRAs), and 401k rollovers, aimed at individual investors, financial advisors, and institutions. Vanguard's unique ownership structure means it is owned by its funds, which are in turn owned by the clients, allowing it to prioritize the needs of its investors over external shareholders. This model enables Vanguard to offer low-cost investment options, as it primarily earns revenue through management fees that are generally lower than industry standards. Additionally, Vanguard provides personalized investment advisory services, charging fees based on the assets managed. The company's goal is to help clients grow their wealth and achieve their financial objectives through effective investment strategies, while maintaining a competitive performance track record.

Kline Township, PennsylvaniaHeadquarters

1975Year Founded

SECONDARYCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Best-in-class medical, dental & vision coverage

Onsite health clinic & fitness center

Health Smart Rewards program

Vanguard Retirement Savings Plan

Education Benefits

PTO

Family Planning Benefist

Parental leave

Personal development opportunities

Volunteer Time Off

Risks

Competition from AI-driven platforms like Writer challenges Vanguard's traditional advisory services.

Vanguard's stake in Steelcase exposes it to the volatile furniture market.

New active bond ETFs may struggle in a low-yield environment with increasing competition.

Differentiation

Vanguard is client-owned, aligning its interests with investors, unlike traditional firms.

The firm offers low-cost investment products, making it attractive to cost-conscious investors.

Vanguard's ownership structure allows it to focus on long-term investor value.

Upsides

Vanguard's new active bond ETFs offer diversified, low-cost fixed income options.

The acquisition of Steelcase shares diversifies Vanguard's portfolio into the furniture industry.

Launching the International Dividend Growth Fund appeals to investors seeking sustainable dividend growth.

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