Senior Product Data Analyst at Front

Paris, Île-de-France, France

Front Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, SaaS, Customer Service, AIIndustries

Requirements

  • 2+ years of experience in a quantitative role, e.g. analytics, consulting, data science, or an equivalent analytical role conducting quantitative analysis on large datasets
  • Bachelor's, Master’s, or equivalent degree in a quantitative field (e.g. Economics, Statistics, Computer Science, Mathematics, Data Science, etc.)
  • Proficiency using SQL to query large data sets, with a strong understanding of statistics and experimentation
  • Full professional English proficiency
  • Impact-focused, eager to jump in and work in a fast-paced environment
  • Strong critical thinker, excited to solve ambiguous problems
  • Collaborative, forming trusting relationships with your cross-functional teammates and communicating data clearly across a broad audience
  • Ability to work hybrid in Paris office on Tuesdays and Thursdays

Responsibilities

  • Making actionable recommendations about product strategy and prioritization based on a deep understanding of customer engagement and behavior
  • Partnering closely with Engineering, Product, Design, and analytics functions across the company to identify opportunities, drive key metrics, and set strategy across multiple product areas
  • Generating insights by conducting exploratory analysis, assessing trends, and analyzing A/B tests
  • Evangelizing insights and scaling access to product data, building a data-driven culture across the company
  • Collaborating with other data & analytics functions to ensure we have the right data foundations in place

Skills

SQL
Python
A/B Testing
Product Analytics
Metrics Monitoring
Data Visualization
Experiment Analysis
Statistical Analysis

Front

Communication hub for customer relationship management

About Front

Front is a communication hub that helps businesses improve their customer relationships by providing tools for quick and personal responses to inquiries. It organizes messages from various channels, enhances team collaboration, and improves response times, making it especially useful for industries like professional services and B2B technology. The company operates on a subscription-based model, allowing it to offer scalable solutions for both small and large businesses. Front's goal is to empower companies to enhance their customer interactions through efficient communication.

San Francisco, CaliforniaHeadquarters
2014Year Founded
$197.8MTotal Funding
SERIES_DCompany Stage
Consulting, Enterprise SoftwareIndustries
201-500Employees

Benefits

Competitive compensation - We offer compensation that matches the top talent we hire
Healthcare - We take care of your premiums for medical, dental, and vision
Flexible PTO - Take time to recharge so you can bring your best self to work
401(K) - Invest in your future by saving for retirement
Parental leave - Paid time off for birthing and non-birthing parents alike
Volunteer time off - Take time to give back to our communities
Commuter benefits - Flexible options to make getting to work a little easier
Wellness benefits - We help you prioritize your physical and mental wellness

Risks

Integration with Tai Software may face operational inefficiencies if not managed well.
Cultural clashes from Idiomatic acquisition could affect employee morale and productivity.
Public bug bounty program might expose vulnerabilities if not properly managed.

Differentiation

Front integrates AI to enhance customer insights and personalize communications.
The platform supports diverse industries, from financial services to travel.
Front's subscription model offers scalable solutions for businesses of all sizes.

Upsides

Acquisition of Idiomatic enhances AI capabilities for customer conversation insights.
Partnership with Tai Software boosts operations in the freight broker industry.
Series D funding at $1.7B valuation strengthens financial position and growth potential.

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