Senior Product Analyst at GlossGenius

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, SaaS, SMB SoftwareIndustries

Requirements

4+ years of experience in a highly analytical role, 2+ years in a product analytics role, ideally at a fast-growing SaaS or consumer-facing technology company
Advanced proficiency in SQL and comfort working with complex datasets
Demonstrated ability to translate ambiguous product questions into concrete analytical frameworks, especially for novel features like AI-powered experiences
A self-starter with exceptional communication skills who can tell compelling stories with data and influence product strategy at all levels
Excitement about working at the forefront of AI-first product development in a high-paced, fast-changing startup environment
Proficiency working with event data, dbt, Looker or similar data visualization tools, and solid statistical fundamentals (A/B testing, regression, causal inference)
Intellectual curiosity about AI/ML applications in product and eagerness to learn how to measure and optimize AI-driven experiences
Must be commutable to NYC headquarters and operate in a hybrid environment with 2 days per week in the office (Tuesdays & Thursdays)

Responsibilities

Define, analyze, and evangelize KPIs that measure both traditional product health and the effectiveness of AI-powered features across your product area
Build analytical frameworks that help product teams make data-informed decisions about AI feature development, including measuring model performance impact on user behavior and business outcomes
Design and analyze sophisticated experiments (A/B tests, multivariate tests) that evaluate AI-driven features and their impact on customer experience and business metrics
Identify high-impact opportunities where AI and machine learning can meaningfully improve customer experience, drive conversion, increase retention, and maximize lifetime value—combining quantitative insights with deep qualitative customer understanding
Serve as a strategic thought partner to Senior & Staff Product, Engineering, Design, and AI/ML stakeholders in building products that are both intelligent and delightful
Develop core data models, reporting, and dashboards that surface insights about user behavior patterns, feature adoption, and product performance
Champion a culture of experimentation and learning, helping teams rapidly test hypotheses and iterate on AI-powered product experiences
Partner with Data Engineering, AI/ML teams, and peer Analytics teams to implement best-in-class analytical frameworks, data infrastructure, and testing structures that scale across the organization

Skills

Key technologies and capabilities for this role

SQLPythonA/B TestingData AnalysisKPIsProduct AnalyticsAIData ScienceExperiment DesignModel Performance

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

The role operates in a hybrid environment with 2 days per week in the office on Tuesdays and Thursdays, and you must be commutable to the NYC headquarters.

What are the key responsibilities of a Senior Product Analyst?

You will define and analyze KPIs for product health and AI features, build analytical frameworks, design experiments like A/B tests, identify AI opportunities, serve as a thought partner to cross-functional teams, develop data models and dashboards, and champion experimentation.

Who will I be working with in this role?

You will partner cross-functionally with leaders from Product, Design, Engineering, Analytics Engineering, Data Engineering, and the Go-to-Market team, and report to the Director, Data Platforms.

What skills are needed for this Senior Product Analyst position?

Key skills include expertise in defining KPIs, building analytical frameworks, designing A/B and multivariate tests, data modeling, dashboard development, quantitative and qualitative analysis, and cross-functional collaboration in data science, product strategy, and AI.

What makes a strong candidate for this role?

A strong candidate has experience shaping AI-first product strategy through data analysis, partnering cross-functionally, designing experiments, and leveraging AI/ML for customer impact, with the ability to commute to NYC for hybrid work.

GlossGenius

Business management solutions for beauty professionals

About GlossGenius

GlossGenius provides business management solutions specifically designed for beauty and wellness professionals, including salon owners, spa operators, and independent beauty experts. The platform offers tools for automated appointment scheduling, payment processing, client management, and marketing, which help streamline daily operations and improve client experiences. For example, clients can easily book appointments online, reducing the administrative workload for business owners. GlossGenius operates on a subscription model, allowing users to access its services for a monthly fee, while also offering a unique feature that provides loans to eligible businesses based on their sales and payment history. With over 70,000 salon and spa businesses served, GlossGenius aims to empower its users to enhance their income and achieve their business goals.

New York City, New YorkHeadquarters

2016Year Founded

$102MTotal Funding

SERIES_CCompany Stage

Fintech, Consumer GoodsIndustries

201-500Employees

Benefits

Flexible Paid Time Off

Health Insurance

Dental Insurance

Fertility Treatment Support

Generous, fully-paid parental leave policy

401(k) Retirement Plan

Professional Development Budget

Pre-tax commuter benefits

Dependent Care FSA

Home Office Stipend

Risks

Emerging startups with similar solutions could dilute GlossGenius's market share.

Economic downturns may challenge the subscription-based model, reducing spending by professionals.

Data privacy concerns may arise as more clients and businesses use the platform.

Differentiation

GlossGenius offers a comprehensive business management platform for beauty and wellness professionals.

The platform integrates appointment scheduling, payment processing, and marketing automation in one solution.

GlossGenius provides a unique capital feature, offering loans based on sales volume and payment history.

Upsides

Increased demand for contactless payment solutions boosts GlossGenius's seamless payment processing feature.

The rise of personalized marketing drives demand for GlossGenius's automated client interaction tools.

Hybrid work models increase the need for flexible scheduling, aligning with GlossGenius's offerings.

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