Senior Process Architect - HR Technology at CVS Health

Scottsdale, Arizona, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, HR TechnologyIndustries

Requirements

7+ years' experience as a business analyst or process architect with expertise in defining current state business processes and building strategy for optimal future state
5+ years' experience with visualization tools like: Visio, Lucid, PowerPoint, Microsoft Excel
5+ years' experience with Agile and project management tools like: Jira, SharePoint, Microsoft Project and other Microsoft Office tools
5+ years' experience managing and prioritizing multiple initiatives simultaneously
3+ years' experience building vision for Technical Products

Responsibilities

Contributes to product strategy by leading the development and enhancement of digital products or services
Conducts market research, collaborates with cross-functional teams, designs user experiences, and oversees the product development lifecycle
Applies expertise in user-centric design, agile methodologies, and market trends to help drive the success of digital products and ensure they meet customer needs and expectations
Identifies inefficiencies and gaps in HR and payroll systems and processes, and documents findings and collaborates with technical teams to develop solutions
Handles different aspects of the entire product life cycle from developing ideas to prototyping and testing new features and product ideas
Creates features and stories for current and future products based on consumer insights, research, business goals, and Customer Experience (CX) needs
Develops testing procedures for onsite, monthly, and quarterly assessments with detailed documentation review
Coordinates with business teams and other key business partners to create a product vision, understand and help identify business value, understand required use cases and capabilities and translate these into product requirements
Coordinates with talented technical partners from engineering, data science, user design, and architecture teams in a fast-paced, agile development process to successfully enhance the company's competitive advantage in the industry
Approves budget resource levels and product iterations, schedules, releases, and roadmaps to maintain speed to market and differentiation
Analyzes and refines existing workflows to enhance efficiency, reduce waste, and align operations with strategic objectives and standardized technology solutions
Establishes and enforces best practices and streamlined processes to drive operational efficiency and consistency across teams
Creates and delivers clear, compelling presentations to stakeholders
Communicates complex process flows and project updates effectively
Develops visual process flows to illustrate current and future state processes and explains these flows to both technical and non-technical audiences
Collaborates cross-functionally in Agile environments and develops product model frameworks to drive iterative process improvements and deliver optimized, user-centric business solutions

Skills

HR Technology

Process Optimization

Business Analysis

Agile Methodologies

Product Strategy

User-Centric Design

Market Research

Product Lifecycle Management

Prototyping

User Stories

Testing Procedures

Payroll Systems

Cross-Functional Collaboration

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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