[Remote] Senior Pre-Sales Solutions Engineer (New York City, NY) at Deepgram

New York, New York, United States

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$165,000 – $220,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

AI, Voice Technology, SoftwareIndustries

Requirements

AI-first mindset with active use and experimentation of advanced AI tools in everyday work
Comfort adopting new AI models and modes quickly and integrating AI into workflows
Ability to move at the pace of AI, adapt rapidly to change, experiment, think on feet, and learn constantly
Deep engineering expertise in voice AI, speech-to-text (STT), text-to-speech (TTS), and speech-to-speech (STS)
Consultative sales skills to navigate complex sales cycles
Ability to contribute across pre-sales, implementation, and customer support
Based in or near New York City, NY, with ability to meet clients in the city when needed
Senior-level experience to influence team vision, product strategy based on market insights, and pre-sales methodology evolution

Responsibilities

Drive technical pre-sales engagements with prospects, customers, and partners
Act as technical authority bridging AI speech technology and customer business needs
Collaborate closely with sales team to craft compelling technical solutions
Provide technical validation, build proof-of-concepts, and demonstrate platform value to technical decision makers
Contribute across Applied Engineering team responsibilities including pre-sales, implementation, and customer support
Work with Customer Success, Developer Experience, Product, and Engineering teams to ensure positive customer experiences and deliver solutions
Influence team’s vision, product strategy based on market insights, and evolution of pre-sales methodology

Skills

Key technologies and capabilities for this role

Speech-to-TextText-to-SpeechSpeech-to-SpeechAIAPIsPre-SalesSolutions Engineering

Questions & Answers

Common questions about this position

What is the salary range for the Senior Pre-Sales Solutions Engineer position?

The salary range is $165K - $220K.

Is this role remote or based in an office?

The role is remote, though it is based in New York City.

What key skills are required for this Senior Pre-Sales Solutions Engineer role?

Candidates need deep engineering expertise, consultative sales skills, an AI-first mindset with comfort using advanced AI tools, and the ability to adapt quickly to rapid changes.

What is the company culture like at Deepgram?

Deepgram fosters an AI-first mindset where team members actively use and experiment with advanced AI tools, move at the pace of AI with rapid change, and focus on constant learning and innovation rather than a traditional 9-to-5.

What makes a strong candidate for this position?

Strong candidates have deep engineering expertise, consultative sales skills, comfort with rapidly adopting AI tools, and excitement for constant experimentation and adaptation in a fast-paced environment.

Deepgram

Speech recognition APIs for audio transcription

About Deepgram

Deepgram specializes in artificial intelligence for speech recognition, offering a set of APIs that developers can use to transcribe and understand audio content. Their technology allows clients, ranging from startups to large organizations like NASA, to process millions of audio minutes daily. Deepgram's APIs are designed to be fast, accurate, scalable, and cost-effective, making them suitable for businesses needing to handle large volumes of audio data. The company operates on a pay-per-use model, where clients are charged based on the amount of audio they transcribe, allowing Deepgram to grow its revenue alongside client usage. With a focus on the high-growth market of speech recognition, Deepgram is positioned for future success.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$100.5MTotal Funding

SERIES_BCompany Stage

Data & Analytics, AI & Machine LearningIndustries

51-200Employees

Benefits

Comprehensive Health Plans

FSA Health Matching up to $1,000

Work from Home Ergonomic Stipend

Healthy Food & Snacks in offices

Community Groups

Unlimited Vacation

Risks

Increased competition from open-source solutions like OpenAI's Whisper threatens market share.

Recent layoffs suggest potential financial instability or strategic restructuring challenges.

Integration of Poised may cause disruptions in service or product development.

Differentiation

Deepgram's APIs offer fast, accurate, and scalable speech recognition solutions.

The acquisition of Poised enhances Deepgram's real-time feedback capabilities in virtual meetings.

Aura API provides low-latency, human-like voice models for conversational AI agents.

Upsides

Strategic partnership with Clarifai accelerates AI application development and market expansion.

Aura API positions Deepgram to capitalize on real-time conversational voice AI trends.

Deepgram's technology is used by large enterprises like NASA, indicating strong market trust.

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