Senior Associate, Retirement Plan Administration
VestwellSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial ServicesIndustries
Requirements
Candidates should possess 5 or more years of financial services industry experience and customer service skills, along with preferred SPARK/ARPS certification. A Bachelor’s degree in Business Administration or an equivalent is preferred.
Responsibilities
The Senior Plan Manager will manage all aspects of corporate bundled plans, maintain and enhance relationships with existing clients, contribute to increased profitability, serve as the primary customer contact for specific sponsored plans, resolve service and communication issues, participate in relationship management, collaborate with various internal teams, contribute to product development and process improvement, directly resolve complex service and communications issues, identify and assist with plan retention opportunities, support supervisor in training and mentoring, and handle plan management 800 number calls as assigned.
Skills
Customer Service
Relationship Management
Client Retention
Communication Skills
Problem Resolution
Team Collaboration
Product Development
Process Improvement
Automation
Training and Mentoring
Voya Financial
Provides financial services and retirement solutions
About Voya Financial
Voya Financial offers a range of financial services, including retirement plans, investment management, and insurance products, to help individuals and businesses achieve financial wellness. Their services cater to individuals seeking retirement planning, employers looking to enhance employee benefits, and institutions needing tailored investment management. Voya stands out from competitors through its commitment to inclusiveness and corporate responsibility, which helps attract clients and talent. The company's goal is to build long-term relationships with clients, ensuring they achieve financial confidence and a fulfilling life.
Key Metrics
New York City, New YorkHeadquarters
2014Year Founded
IPOCompany Stage
Fintech, Financial ServicesIndustries
5,001-10,000Employees