Senior People Operations Specialist at Dataiku

Paris, Île-de-France, France

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, AIIndustries

Requirements

Must be fluent in French and English
Minimum 5+ years of experience in HR Operations or HR Coordination
Deep experience with France HR practices and Labour Laws, and exposure to other EMEA countries
Experience with global employee populations and working across multiple regions and time zones
Solid understanding of HR operations and employee lifecycle processes (onboarding, offboarding, LOA, benefit admin, contracts…)
Hands-on experience with HR systems (Workday preferred, DocuSign…), and ticketing tools (FreshService or similar)
Proficiency in Excel (pivot tables, VLOOKUP, etc.)
Excellent attention to detail, communication, and problem-solving skills
Growth mindset and continuous improvement orientation
Comfortable operating in high-volume and high-ambiguity environments
Ability to work flexible hours to support global stakeholders across multiple time zones if needed

Responsibilities

Provide Tier 1 and Tier 2 support to employees and managers across the Americas, EMEA, and APAC, resolving a broad range of HR inquiries and issues via ticketing system (FreshService)
Own key employee lifecycle processes such as onboarding, offboarding, employment contracts, letters, benefits administration, time off and absences, etc
Execute accurate and timely HR transactions in HRIS System (Workday), including data changes, reporting, and access resets
Contribute to the ongoing improvement of knowledge base articles, SOPs, and HR documentation
Collaborate closely with Payroll, Talent Acquisition, Legal, Total Rewards, Global Mobility, People Business Partners and other stakeholders to support cross-functional processes
Identify recurring issues and provide feedback to enhance operational efficiency and improve the employee experience
Work flexible hours as needed to support global time zones and critical timelines
Collaborate with subject matter experts to resolve moderately complex inquiries and escalate more complex (tier 2+) questions and issues appropriately
Meet the defined performance standards and service level agreements
Operate with top-quality communication and customer service skills, providing a consistent and positive experience for employees
Prioritise ticket resolution based on key internal timelines, such as payroll, onboarding, offboarding, and other relevant deadlines
Assist with audits, projects, data integrity efforts, other day-to-day operations and administrative tasks within the People Operations team, as needed

Skills

Key technologies and capabilities for this role

WorkdayFreshServiceHRISPeople OperationsEmployee OnboardingOffboardingBenefits AdministrationPayrollTalent AcquisitionGlobal Mobility

Questions & Answers

Common questions about this position

What experience is required for this Senior People Operations Specialist role?

Candidates need a minimum of 5+ years in HR Operations or HR Coordination, deep experience with France HR practices and Labour Laws plus exposure to other EMEA countries, experience with global employee populations across regions and time zones, solid understanding of employee lifecycle processes, and hands-on experience with HR systems like Workday and ticketing tools like FreshService.

What language skills are required for this position?

Fluency in French and English is required.

Is this role remote or does it require office presence?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this People Operations Specialist position?

A strong candidate will have 5+ years in HR Operations, fluency in French and English, deep knowledge of French HR laws and EMEA practices, experience with Workday and FreshService, and the ability to handle global employee support across time zones.

Dataiku

AI solutions for operationalizing business processes

About Dataiku

Dataiku develops AI solutions aimed at integrating artificial intelligence into everyday business operations. Their products focus on operationalizing AI, which helps businesses enhance their processes and outcomes. Key offerings include Generative AI, which creates new content or predictions, and MLOps, which facilitates collaboration between data scientists and operations teams to manage the machine learning lifecycle. Dataiku's solutions have proven effective, as demonstrated by their work with a retail client that improved forecast runtime by 900% with high accuracy. The company generates revenue by providing these AI solutions and has a partnership with AWS, enhancing their service offerings and scalability for clients.

New York City, New YorkHeadquarters

2013Year Founded

$823.3MTotal Funding

SERIES_FCompany Stage

Data & Analytics, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health, life & pension benefits

Equity

Time off for R&R

Public holidays

Work from anywhere policy (unique to team)

12 weeks of paid parental leave

Volunteering opportunities

Career Development opportunities

Technology stipend

Onsite meals & healthy snacks

Office happy hours

Company-wide events

Risks

Competition from AI platforms like Databricks may impact Dataiku's market share.

High costs of generative AI initiatives could strain client budgets.

Reliance on partnerships poses risks if collaborations face challenges.

Differentiation

Dataiku offers a centralized platform for enterprise AI and data analytics.

The company integrates with AWS, enhancing connectivity and scalability for clients.

Dataiku's LLM Guard Services ensure controlled Generative AI rollouts.

Upsides

Dataiku's partnership with Rower Consulting expands its reach in the pharmaceutical sector.

Recognition in Gartner's Magic Quadrant boosts Dataiku's credibility in AI solutions.

Dataiku Stories enhances user engagement with Generative AI-powered presentations.

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