Senior Product Manager
Keeper Security- Full Time
- Senior (5 to 8 years)
Candidates are required to possess at least 5 years of experience in Product Management or related fields, ideally with a focus on CRM applications for public sector (federal, state, or local) agencies. Familiarity with ServiceNow or other enterprise CRM platforms such as Salesforce, Pegasystems, Appian, or Microsoft is a plus, and a strong understanding of government structures, processes, and operations is essential. Applicants must be U.S. citizens, naturalized citizens, or Permanent Residents with a green card, and must successfully pass the ServiceNow USFedPASS background screening, including a credit check, criminal and misdemeanor check, and drug test.
This role involves developing high-quality enablement content to communicate product value, gaining a deep understanding of customer use cases, creating best-practice resources, serving as a product advocate, collaborating with teams across product management and success, and leading cross-functional efforts to achieve shared goals. The Senior Outbound Product Manager will also work closely with government agencies around the world, contribute to meaningful mission outcomes, and lead strategic partnerships to drive adoption and success of the PSDS solution.
Cloud-based platform for digital workflows
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.