Senior Operations Manager, Revenue at Commure

Mountain View, California, United States

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$110,000 – $150,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, SoftwareIndustries

Requirements

2-4 years of experience in consulting, investment banking, or operations at a fast-paced SaaS tech company
Deep experience in data analysis (SQL and Excel are a must, Python is a bonus)
Proficiency in documenting and developing best practices for operational process improvement
Experience working cross-functionally with sales, operations, and engineering
Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success
Novice mentality: Willingness to ask questions to fill knowledge gaps
Comfort working autonomously in ambiguous situations

Responsibilities

Prepare and deliver quarterly presentations on revenue performance, benchmarking against previous RCM vendors
Explain revenue deltas by identifying process weaknesses and analyzing shifts in payer and procedure ratios
Prioritize and implement process fixes to negate drops in revenue
Craft data-driven recommendations to help customers enhance efficiency and drive revenue growth
Launch ad hoc revenue-generating initiatives across multiple customers
Continuously drive process improvements for internal teams and cross-functional partners

Skills

Key technologies and capabilities for this role

Revenue Cycle ManagementData AnalysisPresentation SkillsFinancial Analysis

Questions & Answers

Common questions about this position

What is the salary range for the Senior Operations Manager role?

The salary range is $110K - $150K.

Is this role remote or onsite, and where is the office located?

This is an onsite role requiring work five days a week in the Mountain View, CA office.

What key skills are required for this Senior Operations Manager position?

The role requires strong analytical skills for diagnosing revenue fluctuations, data-driven recommendation abilities, process improvement expertise, presentation skills for quarterly revenue reports, and cross-functional collaboration.

What is the team structure and work environment like at Commure?

The role supports the Revenue Growth team for Revenue Cycle Management, involving cross-collaboration with Product, Engineering, Account Management, and Operations teams in a high-visibility, high-impact, high-autonomy environment focused on hyper-growth challenges.

What makes a strong candidate for this Senior Operations Manager role?

Strong candidates excel in revenue analysis, process optimization, delivering data-driven recommendations, and collaborating cross-functionally, with the ability to handle high-autonomy in a hyper-growth setting leading to rapid role expansion.

Commure

Healthcare technology for data integration and safety

About Commure

Commure focuses on improving the healthcare industry by providing technology solutions that connect and empower healthcare workers. Its main product, CommureOS, is a lightweight operating system that integrates various healthcare technologies and datasets, helping providers streamline workflows and enhance patient care by delivering critical insights when needed. Additionally, Commure offers Commure Strongline, a discreet wearable badge that allows healthcare staff to quickly call for help, improving safety in potentially dangerous situations. This badge was developed with input from frontline workers and security experts to meet the specific needs of healthcare environments. Commure serves hospitals, clinics, and other healthcare facilities through a software-as-a-service (SaaS) model, charging subscription fees for access to its products. The company's goal is to create a more connected and safe healthcare ecosystem, ultimately enabling healthcare providers to deliver better care.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$745.2MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Enterprise Software, HealthcareIndustries

201-500Employees

Benefits

Unlimited Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Parental Leave

Risks

Increased competition in AI scribe technology may pressure market share and pricing.

Integration of Memora Health's platform may face alignment challenges with existing systems.

Free AI scribe offering might strain resources if not monetized effectively.

Differentiation

CommureOS integrates disparate healthcare datasets, enhancing decision-making and operational efficiency.

Commure Strongline badge improves staff safety with rapid emergency alerts.

Commure's AI-powered scribe tool automates documentation, saving providers significant time.

Upsides

Acquisition of Augmedix enhances AI medical documentation, improving clinical decision-making.

Merger with Athelas creates a $6B healthcare infrastructure company, expanding resources.

Free AI scribe tool offers competitive advantage by broadening technology accessibility.

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