[Remote] Senior Operations Engineer at Brightseed

Charlotte, North Carolina, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Extensive knowledge and experience in architecture, interoperability, operations, growth, maintenance, and life cycle of Transport network services and systems
High degree of advanced technical, analytical, and managerial competencies to solve complex problems and issues
In-depth subject matter expertise in hardware/software/database operations for multiple Transport platforms including, Synchronous Optical Network (SONET), Dense Wave Division Multiplexing (DWDM), and/or Reconfigurable Add Drop Multiplexer (ROADM) technologies
Availability and ability to perform 7x24x365 and on-call duties with limited assistance

Responsibilities

Proactive technical leadership regarding issues related to service assurance and delivery, network reliability, and customer satisfaction
High-level analysis and identification of unique, complex, or chronic issues in the Transport network
Technical management and direction in the resolution of real-time, network-affecting core and peripheral elements, applications, or issues involving malfunction, degradation, and/or failure situations
Training and mentorship of lower-level Technical Support engineers and technicians, including the production and delivery of job aids, operational processes and procedures, and technical management methodologies
Subject matter expertise in the production of Technical Support bulletins and alerts
Review and approve or deny/correct Methods of Procedures (MOP), Network Change Management System documents (NCMS) Task Orientated Practices (TOP), Product Change Notices (PCN), Vendor Manuals, Standard Configurations, etc. relative to quality, accuracy, and reliability
Technical direction of personnel and contractors in Field Operations and Core and Customer Installation, Repair, and Maintenance Centers
Participate in the evaluation of new features and products via formalized testing and certification prior to deployment, and participation in operational assessments of First Office Applications (FOA)
Review of software upgrade release documentation prior to platform upgrades, participation in regression testing in the supplier and/or CenturyLink lab environment, and successful management of software upgrade deployments within network elements/platforms
Actively engage manufacturer or supplier technical support when failure conditions exist within a platform or application that cannot be resolved in a timely manner
Engagement with Staff, Technology Strategy and Development, Integration and Test Lab, Vendor Technical Management, Planning and Engineering, Life Cycle Management, Procurement, Channel Market Units, and Project Management
Engagement with manufacturers, suppliers, industry representatives, and entities

Skills

Brightseed

AI platform for discovering health-boosting compounds

About Brightseed

Brightseed discovers beneficial compounds in nature that can enhance human health using artificial intelligence. Their Forager® platform identifies bioactive compounds—small molecules from plants and microbes that positively affect biological functions. They also offer Brightseed™ Bio Gut Fiber, which contains bioactives that support gut health. By partnering with companies, Brightseed provides insights into bioactives and their health benefits, aiming to unlock the potential of these compounds.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$123.8MTotal Funding

GRANTCompany Stage

AI & Machine Learning, HealthcareIndustries

51-200Employees

Benefits

Hybrid work flexibility

Medical, dental, & vision

Unlimited PTO

Life insurance

EAP

401(k) plan

Mental health platform

Employee discounts

Cell phone & commuter costs

Parental leave

Risks

Increased competition from established brands like Centrum in the bioactive market.

Over-reliance on partnerships like Manitoba Harvest could limit market reach.

Regulatory scrutiny poses challenges as Brightseed expands in the health and wellness sector.

Differentiation

Brightseed uses AI to discover bioactives, accelerating discovery from years to months.

Forager® A.I. maps bioactives to health outcomes with unprecedented accuracy and speed.

Brightseed's Bio Gut Fiber is made from upcycled hemp hulls, appealing to eco-conscious consumers.

Upsides

Growing consumer interest in personalized nutrition boosts demand for Brightseed's bioactive products.

Rising gut health awareness increases demand for Brightseed's gut health-focused bioactives.

Regulatory support for bioactives in supplements facilitates Brightseed's market expansion.

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