Senior New Business Broker (BC & Remote)

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: $65,000 - $85,000 a year (Salary plus variable bonus)
• Hours: PST hours

Zensurance is seeking a driven Senior New Business Broker to join our growing British Columbia New Business Team. This role focuses on converting inbound leads into clients, requiring a sales-oriented insurance professional with a commitment to exceptional customer experience. Reporting to the Team Lead, New Business, you will handle a high volume of leads and provide ongoing support from quote to sale.

Requirements

• License: BC Level 2 or 3 license (RIBO licensed as well would be an asset).
• Experience: 3+ years of commercial broking experience.
• Skills:
  • Ability to handle a large volume of inbound leads and convert them to clients.
  • Ability to communicate complex concepts clearly and simply.
  • Passion for sales and client experience.
  • Persistence and agility to meet set targets.
  • Attention to detail and demonstrated flexibility in managing multiple clients.
  • Strong organization and prioritization skills.

Responsibilities

• Lead Conversion: Continuously engage leads provided by Zensurance to convert requests for insurance into customers.
• Client Needs Assessment: Evaluate the needs of prospective clients to make recommendations on coverages.
• Client Support: Provide continuous support from quote to sale to ensure a seamless client experience within set timelines.
• Product Knowledge: Demonstrate a thorough understanding of Zensurance’s insurance products and educate clients on their policy coverages and needs.
• Process Improvement: Recommend operational changes to support further improvement of the overall customer experience.
• Stakeholder Communication: Connect with external stakeholders (underwriters, insurance companies).
• Team Collaboration: Work as part of the team to achieve shared goals.
• Reporting: Provide weekly flow updates to enhance programs and pricing.
• Other Duties: Perform other duties as assigned.

Company Information

• Company: Zensurance
• Mission: To deliver a seamless customer experience.