Senior Manager, Technology Operations, Transformation and Change Management at Walmart

Sunnyvale, California, United States

Walmart Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, TechnologyIndustries

Requirements

  • 8+ years of experience in technology strategy, change management, operating model design, or large-scale transformation within a complex, global organization
  • Proven ability to design (inferred from context of qualifications)

Responsibilities

  • Lead the design and implementation of a future-focused technology operating model that supports technology strategy and long-term business objectives
  • Define and evolve structures, governance frameworks, and processes to connect international markets to the broader enterprise operating model, ensuring global consistency with local flexibility
  • Identify and address gaps in the current operating model, driving improvements to enhance agility, scalability, and operational efficiency
  • Partner with senior leaders to ensure the technology operating model supports business growth and evolving market demands
  • Assess opportunities to improve and automate processes aligned with a fit-for-purpose operating model
  • Develop and implement new ways of working that promote collaboration, speed, and efficiency across the international technology organization
  • Design and embed frameworks to support modern technology delivery practices (e.g., product-centric models, agile methodologies) while ensuring alignment with enterprise standards
  • Establish mechanisms for knowledge sharing, best-practice adoption, and continuous improvement across international markets and the broader technology organization
  • Drive alignment between global and local teams to ensure seamless execution and value delivery
  • Design and execute comprehensive change management strategies to ensure adoption and sustainability of the new technology operating model
  • Implement mechanisms to monitor and measure the impact of change initiatives, adapting approaches as needed to ensure successful outcomes
  • Support leaders and teams through the change journey by providing tools, resources, and frameworks that facilitate smooth transitions and minimize disruption
  • Foster a culture of change readiness and continuous improvement across the technology organization
  • Lead and manage complex, cross-functional programs that advance the technology operating model and improve ways of working
  • Oversee the execution of key transformation initiatives, ensuring alignment with strategic priorities, timelines, and outcomes
  • Establish program governance, track progress against milestones, and proactively manage risks and dependencies
  • Provide regular updates and insights to senior leadership on program status, key decisions, and outcomes
  • Build and maintain strong relationships with change management teams across international markets to understand regional priorities and operational needs
  • Ensure local market perspectives are integrated into the design and execution of the technology operating model
  • Facilitate collaboration between market leaders and the CTO organization to drive alignment and ensure successful delivery of transformation initiatives
  • Act as a key liaison between the international portfolio and enterprise technology teams, ensuring consistent communication and shared objectives

Skills

Operating Model Design
Change Management
Strategy Development
Process Optimization
Agile Methodologies
Governance Frameworks
Technology Strategy
Transformation Management
Knowledge Sharing
Product-Centric Models

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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