Senior Manager - Technical Program Management at Capital One

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Finance, BankingIndustries

Requirements

Bachelor's degree
At least 5 years of experience managing technical programs
At least 5 years of experience designing and building data-intensive solutions using distributed computing
At least 3 years of experience building highly scalable products & platforms
Preferred: 3+ years of experience in building distributed systems & highly available services using cloud
Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle
Exceptional communication and collaboration skills
Excellent problem solving and influencing skills
A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
Deep focus on execution, follow-through, accountability, and results
Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done
Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners
Ability to lead a program team focused on the building of enterprise Machine Learning capabilities
Previous experience with machine learning (building models, deploying models, setting up cloud infrastructure and/or data pipelines) and familiarity with major ML frameworks such as XGBoost, PyTorch, AWS SageMaker, etc
Ability to manage program communications with key stakeholders at all levels across the company to enable transparency and timely information sharing
Ability to serve as the connective tissue across functions, business units, bringing teams together to foster collaboration, improve decision-making, and deliver value for customers, end to end

Responsibilities

Execute on high priority enterprise level initiatives and influence across the organization
Partner closely with product, engineering, data scientists, and other cross-functional teams to create roadmaps, scope programs aligning them with business priorities, define milestones and success metrics
Build scalable, secure, reliable, efficient ML products and platforms
Engage in big picture thinking and present to executive stakeholders
Hold engineering teams accountable for overarching delivery goals
Onboard and educate associates on ML platforms and products
Drive new innovation and research
Seamlessly infuse ML into the fabric of the company

Skills

Key technologies and capabilities for this role

Technical Program ManagementMachine LearningData ScienceAnalyticsRoadmap PlanningStakeholder ManagementML Platforms

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters

2014Year Founded

$15.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Senior Manager - Technical Program Management at Capital One

Requirements

Responsibilities

Skills

Capital One

About Capital One

Benefits

Medical, Dental, & Vision coverage

Onsite Health Centers

Prescription saving with network of local pharmacies

Stock Purchase Plan

Education Assistance

401(k)

Flexible Spending Accounts

Life and Disability insurance

Generous paid time off + corporate & floating holidays

Registered dieticians on site, cooking classes and free virtual fitness classes

Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.

Over-reliance on partnerships could expose Capital One to technological risks.

Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.

The company partners with Khan Academy to provide financial literacy education.

Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.

Data sharing with Worldpay enhances payment security and fraud prevention.

Partnerships with fintechs like Minna Technologies improve customer experience.

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