Senior Manager, SOC

Position Overview

• Location Type: Remote
• Job Type: Full time

This role focuses on ensuring ODM/OPPT products meet Sierra customer expectations and align with the Sierra brand. It involves developing and executing test plans, acting as a liaison with ODM partners and the Sierra CX team, and building alliances within the Taiwan development team.

Responsibilities

• Verification and Customer Acceptance:
  • Develop a plan to ensure ODM/OPPT products are accepted by Sierra customers.
  • Ensure products meet the expectations of the Sierra brand.
  • Execute test plans with sufficient discipline to align with engineering practices.
  • Document test outcomes thoroughly.
  • Scope of testing includes firmware, certification, host interface, and 3rd party testing.
• ODM Liaison (40%):
  • Act as the in-country point of contact and leader to manage the ODM partner to success.
  • Identify gaps and risks in the program for mitigation by the OPPT team.
• CX Team Liaison (20%):
  • Work with the Sierra CX team to ensure product delivery, documentation, form fit, and function.
  • Ensure support mechanisms create a positive experience and confidence in OPPT products.
• Taiwan Leadership (10%):
  • Build alliances and trust between ODM partner(s), OPPT, and the Sierra development team in Taiwan.

Additional Information

• #LI-Remote