Director Product Management, AI Products
GE HealthcareSalary not specified
Senior Manager, Product Management: Premium Products & Experiences at Capital One
McLean, Virginia, United States
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Travel, FintechIndustries
Requirements
- Intellectually Curious: Ask why, explore, not afraid to share crazy ideas, follow through to find answers, comfortable with ambiguity, hunger to learn, seeker of new challenges
- Communicator & Influencer: Communicate complex ideas clearly to any audience, ensure team understands priorities and rationale, rally associates to work together
Responsibilities
- Lead Marketing Delivery Strategy & Execution, including building an ecosystem of personalized, triggered messaging and evolving marketing toolkit capabilities to drive loyalty and customer stickiness
- Partner with Travel Tech as lead strategist to advance infrastructure for sophisticated, efficient customer-facing campaigns
- Spearhead efforts to innovate and accelerate operational pace for launching campaigns
- Partner closely with Business Analysts, Marketers, Horizontal Product, and Tech (across Travel and Card) to understand and influence the holistic Growth vision
- Convert understanding into a coordinated path to evolve the suite of marketing capabilities
- Oversee build and execution of complex, cross-functional campaigns leveraging marketing infrastructure
- Own and prioritize the long-term (12-18 months) product roadmap to deliver business outcomes, aligning cross-functional resources
- Define KPIs for the product, measure and track them, and adjust roadmap based on data
- Maintain end-to-end understanding of the product and its ecosystem fit to anticipate impacts from business changes
- Work closely with tech leadership and architecture to understand technical tradeoffs and their impact on customer experience, ensuring optimal tools
- Challenge the status quo and chart new ways of working for efficient, fast-paced growth
- Rally teams and senior stakeholders to the product vision, leverage relationships to align and influence prioritization across partner teams
- Attract and retain top talent, mentor and develop associates on their product careers
Skills
Key technologies and capabilities for this role
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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